Angela Drake

**** ********** ****, *** # **, Pearl, MS 39208

abj6tk@r.postjobfree.com

Tel: 769-***-****

Career Objective

To obtain a position where my twenty plus years of

customer service experience

and administrative skills can be utilized to benefit,

support and assist in the growth

of a company, as well as providing a base for long term

employment with the

opportunity for future growth.

Summary

Stellar, results driven Administrative Assistant.

Highly motivated professional with 20+ years of combined Customer Service,

and Administrative experience.

Excellent computer skills and telephone etiquette.

Exceptional outgoing, friendly personality, and proven team player.

Work Experience

Crew Leader (April 2010 - August 2010)

United States Census Bureau, Jackson, Mississippi

Responsible for overseeing work and progress of fifteen (15) enumerators.

Collected, verified, and approved all questionnaires turned in by each

one as well as approving and signing payroll forms on a daily basis.

Administrative Assistant / (August 2009 - March 2010)

Receptionist

Desiccare, Inc., Richland, Mississippi

Answered all incoming calls on multi-line phone and directed to proper

division for prompt assistance.

Entered all incoming purchase orders via computer.

Processed inventory transactions for material shipped out of country

or to other receiving plant.

Cross-trained to fill in for Transportation Manager.

Administrative Assistant (April 2009 - July

2009)

Chimneyville Cafe, Flowood, MS

Processed payroll for 25 plus employees.

Counted down and balanced all cash drawers, processed bills for weekly

payment and made all bank deposits on a daily basis.

Served as back up cashier in restaurant.

Trained as assistant closing manager of the restaurant.

Executive Administrative Assistant (March 2007 - January 2009)

Mississippi Department of Corrections, Jackson, MS

Answered all incoming calls to office and CMO directly.

Scheduled appointments and meetings for the CMO, as well as secured

all travel arrangements, airline and hotel reservations.

Saved and maintained weekly and monthly reports into internal databases

from vendor to submit for Quarterly reports to CMO.

Loan Processor (July 2006 - March 2007)

Staffmark East, LLC, Ridgeland, MS

Reviewed and analyzed loan application information via computer and

applied lender guidelines for acceptability via computer.

Contacted prospective borrowers to obtain all pertinent documents required

for completion.

Assisted customers with special account need to solve issues on loan

terms, education programs, fraud reviews, and funding difficulties.

Inmate Banking Clerk (November 2003 -

October 2005)

Mississippi Department of Corrections

Maintained inmate account records and produced daily reports for individual

inmate account activity.

Researched and obtained proper documentation regarding grievances on

account accuracy and/or activity.

Supervised five inmate banking clerks and daily posting and deposit activity.

Assistant Branch Manager (March 2001 -

October 2003)

AmSouth Bank, Brandon, MS

Assisted subordinates and supervisors in resolving customer concerns

regarding all types of loans and accounts offered by the bank.

Consistently met and exceeded loan application and sales goals.

Assisted in and verified cash drawer, bank vault and ATM machine

balancing and inventory.

Customer Service Representative/Cashier (June 1999 - March 2001)

Wells Fargo Financial Acceptance, Ridgeland, MS

Provided personalized service to customers in office or via telephone.

Accepted and processed payments taken in office or received in mail.

Obtained and reviewed credit reports from credit bureaus to determine

loan approval or denial.

Education

Bachelors of Science / Business (January 1987 - May

Administration 1989)

Belhaven University, Jackson, Mississippi

(August 1984 - December 1986)

Associate of Arts - Business - Hinds

Community College, Raymond, Mississippi

Contact this candidate