Customer Service Human Resource

Joseph Brett Norris

*** **** ****** ~ Clayton, North Carolina 27520 ~ 919-***-**** ~

********@********.******.***

OBJECTIVE: To obtain a position in the field of Computer Information

Systems in which I can use my skills to contribute to the

success of all involved.

.

PROFILE:

. Excellent interpersonal/communication skills

. Great attitude with a positive approach towards work

. Reliable, prompt, dedicated - leads by example

. Proficient in MS Word, Excel, Access, PowerPoint;

programming in Java

EDUCATION:

. Bachelor of Science - Computer Information Systems,

Business Management

. Minor - Religion and Philosophy

. Barton College ~ Wilson, North Carolina ~ December 2009

EXPERIENCE:

Security, Adesa Raleigh, June 2009 - Present

. Customer Service, Interact with dealers

. Scan and register cars in and out of the AMS system

. Create Excel spreadsheets of repossessed vehicles

. Organize, wash/prep vehicles and prepare them for sale and

auction block

Stocker, Food Lion, May 2007 - June 2009

. Engage/interact with customers

. Stock food items to shelves & manage shelves for presentation to

customers

. Manage, clean and organize back room; manage shrink

. Receive and break down stock as it is delivered

Labor Worker, Joseph Hardee Landscaping, Summer 2008

. Lay out sod, mulch; cut/maintain lawns; plant trees, bushes and

flowers

. Ability to read blue prints on job site and make decisions on

where to plant shrubbery accordingly

. Clear out, clean and organize job site

. Capability to run heavy equipment; tractors and backhoes

Electrician Assistant, WACO Electric, Summer 2006

. Run wire throughout buildings; able to bend, bury and run pipe

. Hang/install light fixtures, receptacles, on-off switches and

hook up power to buildings

. Read grid layouts and blue prints on job site

. Able to meet requirements set forth by inspection agent

Tire Shop Worker, Caterpillar Logistics, Summer 2005

. Run fork lift, air compressor and various tire machines; skilled

in tractor tire assembly

. Read inventory sheet; organize and ready inventory for air

compressor

. Team player

COMMUNITY EXPERIENCE & ACTIVITIES:

. Society for Human Resource Management (SHRM)- Member - 2009 -

Present

. Rotary Club - Volunteer - Wilson, NC

. Rowan Helping Ministries: Shelter for the Homeless - Volunteer -

Salisbury, NC

. Horne Memorial United Methodist Church Youth - Member - Clayton,

NC

. Barton College Varsity Baseball - Member - 2006 - 2008

. Catawba College Varsity Football - Member - 2005 - 2006

Contact this candidate