Customer Service Data Entry

Nancy Velasco

Objective

To obtain long-term Clerical / Customer Service employment with growth potential

with a company where I can contribute my hardworking ability and my positive

attitude.

Qualifications

Bilingual - speak, read, and write English / Spanish

Able to take charge and work independently

Supportive team member; committed and responsible

Experienced in helping customers and solving problems

Sharp, hardworking, and productive

Skills

o Typing 67 wpm

o Data entry

o Computer literate

o Cashiering

o Filing alpha / numeric

o Communication skills

Experience

Digital Imaging / Computer Specialist 10/05 to 02/09

Best Buy Bakersfield, CA

Customer service and cashiering; data entry; memorization

of computer software and hardware; researching all

products; inventory control;, reading planograms;

creating advertising signs; developing new sales ideas to

create revenue; interpreted English / Spanish.

Lab Technician / Assistant 05/05 to 08/05

Select Personnel Services / BC Labs Bakersfield, CA

Received chemical and solid agricultural samples; input

data for each sample into computer data base; labeled and

organized all samples; tested chemical levels;

alpha/numeric filing and typing.

Call Center Representative 09/04 to 01/05

MDS Communications Bakersfield, CA

Made outbound calls; entered customer information into

computers; accepted money donations over the phone;

provided excellent customer service; used multi-line

phone system.

Education

Bakersfield College Bakersfield, CA

Pre-Med / Biology - 25 units

Centennial High School Bakersfield, CA

Diploma

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