Customer Service Representative

Krystle Mclean

*** * ******** ****** ****** NC, *8364 910-***-**** *********@*****.***

Objective: Provide excellent customer service to customers with my up most courtesy looking

to relocate.

Employment: Ameritraining, Work at Home 2010

Customer Service Representative Sales

Take incoming calls from Embarq customers would take payments, add and offer

new services phone, internet or dish, credit checks, troubleshoot port numbers like

Clec and disconnect services and restore service.

AT&T Fayetteville, NC 2008-2010

Customer Service Representative

High driven to provided excellent customer service to AT&T wireless customers,

through over the phone conversations. The daily job would consist of crediting

accounts, ordering, upgrading accessories or phones. The phones that were not

working to capacity, I would troubleshoot with taking payments and turning off

phones or canceling services.

Campbell Soup/ Mega Force Maxton, NC 2007-2008

Shipping Clerk

Manage about 30 people in the finish goods warehouse at Campbell Soup. I

would place orders on SAP system to be picked by staff for orders by the different

customers such as Food Lion, Family Dollars, Wal-Mart, Harris Teeters and many

more. Once the orders are picked and places in the slots. USDA orders had to be

expected prior to getting loaded and made sure packing slips were on the loads. I

would work with the JB Hunt drop yard and guard to bring trucks to the load doors

on the dock to get loaded in timely manner. I would print the bill of sale for the

drivers to sign and hand them over a seal for the trucks. When trucks were

overweight I will cut soup off the truck to lower the weight. I would also check

materials that were not on hand and get them from the local warehouses. I would

get the products in to the facility to have the products on hand. I would track the

trucks to make sure they were received on time.

NCO/UPS Greensboro, NC 2005-2007

Customer Service Representative

Track, schedule pick-ups and trace UPS packages. The process of tracing

packages was through emails through packaging centers all over the world.

Education: Scotland High School-03

Laurinburg, NC

Robeson Community College

Course Completed: Intro Computers Grade: A

Description: Windows Vista, Microsoft Office 2007, Access, Power Point, Excel,

Word

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