Customer Service Manager
Resume:
Corelle J. Orr
Richmond, VA 23227
Computer / Information System Skills
Microsoft Windows / Word; Excel; Publisher and Outlook: Quicken; Citrix;
Rimas; Sharkware; and the Internet
Objective: To obtain a career opportunity in a customer service environment that will allow me to use my extensive years of experience.
Work Experience
Handcraft Drycleaners Richmond, VA 12/2009 – present
Counter Clerk
Customer care, listening to specifications, processing garments, cashiering, closing location
Midlothian Pancakes Richmond, VA 11/2008 - 7/2009
Server / Customer Service
Greeting customers, making them feel welcome, taking menu orders, serving food, making sure customers are satisfied
Direct Results Richmond, VA 5/2008 - 10/2008
Receptionist/Appointment Setter
Basic duties include answering multiple phone lines, contacting future marketing prospects, scheduling interviews, greeting clients, maintaining office
Danbury Danbury, CT 6/2006 - 4/2008
Plumbing Crew Leader
Training others in the basics of plumbing unclogging drains and toilets, replacing faucets, cleaning traps, soldering, threading pipe
Protrade Steel Co Ltd. Richmond, VA 7/2000 - 10/2001
Office Manager
Customer care, writing purchase orders, AP, rail car tracking/noticing, answering inbound calls, data entry, filing, maintaining office
Royal Oldsmobile Body Shop Richmond, VA 3/2000 - 7/2000
Receptionist
Customer service, answering inbound calls, filing, cashiering, typing contracts for repairs
Neighborhood Security Network Richmond, VA 11/1999 - 2/2000
Administrative Assistant
Collections specialist, customer service, multiple phone line operation, word processing
References
Carrie Aus - Manager, Midlothian Pancakes 804-***-****
Robert F. Salsitz - Partner, Protrade Steel Co. Ltd. 804-***-****
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