Customer Service Medical
Resume:
Gerald Masterson CPC-A
**A Jasons Pointe
Highland, IL 62249
abj54w@r.postjobfree.com
EDUCATION:
Sanford-Brown College Collinsville, IL
Medical Coding and Billing Program January 2009-
December 2009
Graduation: December 2009 GPA:
3.9/4.0
MAJOR COURSEWORK/SKILLS:
Medical Law & Ethics Communications Skills
Insurance Fraud Abuse
Medical Terminology 3M Encoder
Medical Manager
Microsoft Office Suite Administrative Skills Medical
Records
HIPAA Regulations CMS 1500
Medicare
Coding Certification Preparation Managed Care Plans Denials
& Appeals
Explanation of Benefits Electronic Data Interchange
Referrals
Collections Procedures Inpatient/Outpatient Billing
Medicaid
EDI & Alternative Care Settings Licensure of Medical Facilities
Basic/Advanced ICD-9/CPT Coding Excel, Access, Word, Powerpoint, SAP
software programs
I have previous extensive experience with SAP and Microsoft Office Suite
programs creating and updating Excel and Access spreadsheets and
maintaining reports as needed. I am a dedicated and punctual employee and
strive to lower costs and streamline operating procedures and functions and
perform all job responsibilities to the best of my abilities.
AWARDS:
Perfect Attendance: January 2009- December 2009
Presidents List (4.0/4.0) January 2009- September 2009, Dean's List
(3.9/4.0) November -December 2009, Professional of the Quarter November
2009
CERTIFICATION: Currently hold CPC-A certification through the AAPC.
WORK HISTORY:
St. Joseph's Hospital
Highland, IL
Medical Coding and Billing (Externship)
October 2009 -December 2009
Duties: Reviewed aging reports, helped correct a posting issue with
collection agency files, assisted with Medicare billing, reviewed FIN
sheets and validated and worked with various bad debt projects. Also
audited Healthlink invoices and checked claim status for
commercial/Medicare claims.
Cooper/B-Line Highland, IL
Production Planner/Dispatch Planner
January 1990-December 2008
Duties: Dispatched electrical and mechanical steel products to sister
companies, performed quality control for data integrity of company product
descriptions, generated reports from SAP program into an Excel format,
analyzing data and comparing information to be changed.Ran reports to
ensure that products are dispatched on time, created and scheduled shop
orders and purchase orders for production to produce product in a timely
manner holding up to customer service levels needed, completed paper work
for shipping of materials. Processed data entry to document materials
received, involved in brainstorming teams to generate ideas to promote
better functioning systems. Functioned as a go to person to find a solution
to reduce inventory levels. Traveled to sister locations to organize and
implement production systems.
Over the course of my employment with this company I was promoted several
times and held several upward positions.
References: Available upon Request
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