Medical Assistant Customer Service

[pic] Brittany J. Smith, NCMA

**** **** **** ****

Indianapolis, IN 46217

317-***-****

Email: ***************@*****.***

OBJECTIVE: I am looking to obtain an entry level position as a Medical

Assistant where I may utilize my excellent skills in patient care in an

environment with the opportunity for growth.

STRENGTHS: Professional, Ethical, Punctual, and Compassionate

EDUCATION:

Fortis Institute

4081 E. Olive Rd. Suite B

Pensacola, Fl 32514

Graduate-07/09/09

EXPERIENCE:

Escambia County Health Department

1295 W. Fairfield Drive

Pensacola, FL 32501

Externship-Medical Assistant

Duties: Assisting the nurse practitioner with pap smears, breaking down

charts, chart filing, laboratory, venipuncture, butterfly, urinalysis, spin

blood, phlebotomy, vital signs, recording, and STD department.

OrthoIndy

1801 North Senate Blvd Suite 200

Indianapolis, IN 46202

Clinic Float-Medical Assistant and Scheduler

Duties: Customer service, prepping the patient for exams, such as EMG's,

Injections and any other physical examinations, Removing staples, and

dressings. I applied boots, and DME's. I scheduled MRI's, CT scans,

Injections, Bone scans etc. And I also scheduled follow up appointments for

the doctors.

SUMMARY OF QUALIFICATIONS:

Health Assessments: Charting and Vital Signs

Phlebotomy: Venipuncture, syringe, and Butterfly

Hematology: Capillary sticks, Learning the Microscope, and Spinning Blood

Urinalysis: Dipstick, Throat Culture, Testing Urine and Spinning Urine

Communications: Communicating with patients and staff, Proper telephone

etiquette

Diagnostic Machines: EKG's Mounting, and Calculating BPM

HONORS AND CERTIFICATES:

OSHA 01/01/09

CPR- For infants and Adults 01/01/09

First Aid- For infants and Adults 01/01/09

Medical Assistant Diploma

07/09/09

National Certification (NCMA)

06/26/09

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