Manager Service

A nna M a r ie M acDonald

**** ****** ****** ( Cell) 904-307-

6074

Jacksonville, Florida 32206

a ***********@*****.***

C ustomer Service

A n administrative support professional experienced in working in fast pasted

environments, demanding strong organizational skills and int rapersonal skills,

t rustworthy, ethical, and discreet individual, commit ted to superior customer

service, confident and poised when interacting with individuals of all levels, and

resourceful when completing projects and able to multi-task effectively.

L eadership Qualifications

• Team Builder • Marketing

• F und Raiser

• S taff Trainer and Developer • Conflict Resolution Mediator

• Computer Skills

• P roject Management • Event Coordinator

• Recruiter

P rofessional Experience

Habitat For Humanity of Jacksonville, Inc., HabiJax, Jacksonville, Florida

Family Education Coordinator, 05/06-6/2010

• Manage adult- learner programs.

• Development and execution of special event projects and Commit tee Chair.

• Track homebuyer progress and manage files.

• Wrote and implemented t raining modules.

• Manage AmeriCorps and volunteers.

H abitat For Humanity of Jacksonville Inc., HabiJax, Jacksonville, Florida

Family Support Coordinator, 08/05-05/06

• Development and execution of special event project.

• Assisted Family Selection Manager in processing of applicant and new

homebuyers.

A meriCorps VISTA, Habitat For Humanity In ternational

H abiJax Affiliate, Jacksonville, Florida, 08/03-08/05

• P.A.L. (Partner, Advocate, Leader) Program Manager.

• Recruited, t rained homeowner and volunteer participants.

• Assisted in the creation, development and implementation of new workshop

series.

J acksonville Diversity Network, Jacksonville, Florida

Co-Founder and VP Programming and Membership, 12/04-5/06

• Social Club for Jacksonville residents to network and discuss diversity issues

t h rough art mediums.

• Develop partnerships within community.

A nna M a r ie M acDonald

1908 Silver Street

( Cell) 904-***-****

J acksonville, Florida 32206

a ***********@*****.***

E ducation and T raining

B.A. Jou rnalism, Broadcast P roduction: G raduated 6/02

Columbia College, Chicago, I ll inois

Emotional I n telligence Certification: 2/09

University of North Florida, Jacksonville, Florida

Conflict Resolution: 2/09

University of North Florida, Jacksonville, Florida

C iti Bank F inancial T raining Certification: 10/08

Jacksonville, Florida

P roject M anagement Basic Certificate: 11/08/05

U niversity of North Florida, Jacksonville, Florida

Blue P r int For Leadership 2005: (Volunteer Jacksonville)

T welve month program to educate minorities about the mechanics of non-profit

boards.

Lea rning For Leadership:(Women’s Center of Jacksonville, Florida) 8/04-

11/04

12-week course designed to teach leadership and assertiveness.

A F ramework For Understanding Poverty: (Dr. Ruby Payne) 10/04

2-day workshop designed to understand the hidden rules among classes and explain

how economic realities affect patterns of living.

Neighborhood Leadership T raining I nstitute: (Jacksonville, Florida) 7/04-8/04

7-week program designed to teach citizens leadership and neighborhood

associations in their communities.

Domestic Violence T raining: (Family Shelter Service, Wheaton, I ll inois) 6/02-

7/02

40-hour t raining about domestic violence and diversity.

Contact this candidate