Customer Service Sales

Michelle Lucas

*** *. ******* ******

Carson, CA 90745

310-***-****(home)

310-***-****(cell)

*********@*****.***

Education

Bachelor of Science in Network Communications Management

DeVry University- Long Beach, CA

Graduation Date October 2010

GPA: 3.5/4.00 Dean's List

Technical Skills

Voice Data Communications

Router/Switch Configuration

LAN/WAN Network

MS Office 2000 Suite

Network/Cable

Typing 70wpm

Relevant Coursework

Introduction to Networking

Introduction to Scripting and Data basing

PC Hardware and Software

Introduction to Switching/Routing

Introduction to Business and Technology

Introduction to WAN Technology

Network Operating Systems-Windows with Lab

Network Operating Systems UNIX with Lab

Voice/VoIP Administration with Lab

Wired, Optical and Wireless Communications with Lab

Converged Networks with Lab

Wireless Technologies and Services with Lab

Enterprise Network Design with Lab

Enterprise Network Management with Lab

Advanced Topics in Networking

Senior Project with Lab

Work Experience

United States Navy February

1999-April 2006

Operation Specialist/Customs and Border Protection

Responsible for ships' navigation and radars during sea duty time

Organized ships' supplies and training

Responsible for inspection of military vehicles, and personnel

belongings

Responsible for division's Filing and data entry of all ships

operations

Awards Received

Good Conduct

Blue Jacket Sailor of The Year

Enlisted Surface Warfare Medal

Honorable Discharge

Security Clearance: Top Secret

Staples June

2006-October 2006

Print and Copy

Customer service (prints, copies)

Responsible for cash register and floor sales

Leadership/Volunteer Activities

Senator/Secretary of Associated Student Body

Organized beach clean up for Psychology 305 (Motivation and

Leadership)

Volunteered for American Heart Association fundraiser

Project Angel Tree Fundraiser for Miller's Children Hospital

Student Advocate

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