Rickie Lee Bostwick
Cape Coral, FL 33909
**************@*****.***
Skills
Customer Serves
Excellent Organizational Skills
Strong Customer Relations Skills
Computer Proficiency
Data Entry
10-Key Calculator
Shipping Merchandise
Telephone Answering, 12-Line system
Word Processing and Typing
Notary
Filing
Proficient with Microsoft Office System (Including Microsoft Word, Microsoft Excel,
Microsoft Outlook®, Quick
Quotes, And Quick Books.)
Experience
Sales Associate July 2008 - Present
AC Moore
Greet customers, set up planograms, stock shelves, run cash register, inventory, and assist
in training employees,
Host/Server November 2007 – February 2008
Ruby Tuesday’s
Greeted and seated customer according to seating chart, took customer order in and
served food in a timely manner. Made sure orders were accurate according to what
customers order.
Accomplishments:
Organized all supplies to find stock quick
Bused tables to ensure customer waiting had a seat
Represented restaurant in a professional manner.
Administrative Assistant April 2007-September 2007
High Cotton
Answer 3 line telephone system, filed daily, distributed mail accordingly, created
invoices for sales daily.
Accomplishments:
Represented the shop in a professional manner
Put systems in place to find orders quickly and more efficient
Created a new system for inventory.
Shipping & Receiving Manager Feb 2006-Feb 2007
Avduct Worldwide
Received aircraft ducting and entered them into work by entering the data into the
database appropriately. Supervised and implanted to new procedures into place for a
better work atmosphere. Shipped out repaired aircraft ducting after inspecting them
thoroughly. Verifying all paperwork for the aircraft ducting, paying close attention to
details before shipping out the part to a client. Packing the part with the highest quality
for presentation. Schedule the appropriate freight carriers to pick up the package.
Accomplishments:
Put together the first training manual for the company
Put together the first contact manual for the company
Develop and put together new ideas; result a faster more effective shipping atmosphere
Assistant Office Manager 2000 to 2005
Congress Jewelers
Trained, supervised and evaluated staff, coached improvement management skills.
Successfully refined and implemented new projects. Wrote New Employee Reference
Guide, which helped employees better understand the company, its operations, and who
to contact with questions. Organized, highly motivated, and detail-directed problem
solver. Handled all word processing and typing. Entered data for customer information,
shipping, and inventory. Maintained computerized inventory of all parts, supplies, and
products. Helped plan and organize company functions. Answered the telephone and
represented the company in a professional and business like manner.
Accomplishments:
Coached and mentored new employees in customer-service processes and company
policies
Develop plan, conduct audits and variance analyses, process payroll, filings, and
maintain/update accurate inventories
Created, organized, and set up office and shipping room. Result: Better access to needed
information, and less time searching for it.
Store Support of the Year 2003 & 2004.
Education
GED 2000
Vo-tech High, Cape Coral, Florida
References
Furnished on request