Customer Service Maintenance

Edward L. Schoonover

***** ********* ****, **********, ** 63021

636-***-****)

E-mail: *****@*********.***

HIGHLIGHTS OF QUALIFICATIONS

. 20 years experience in progressively increased levels of management.

. Selected for challenging assignments where leadership and technical skill

are essential.

. Directed logistic and maintenance units in receiving "Outstanding Unit"

awards.

. Received awards and letters of recognition for maintenance professional

and supervisor.

. Training Instructor, proficient with computer, and Microsoft programs.

. Ability to work independently and as part of a team.

. Flexibility and creative problem solving ability.

Director of Logistic Operations

. Developed, and supervised the squadron logistic operations program

leading to "Best in Air Force "rating.

. Schedule, ship, and track 480 people and 20 tons of cargo in 6 locations

around the world.

. Supervise successful deployment operations simultaneously in one of the

busiest units in the Air Force.

. Ensure required policies and procedures are followed while maintaining a

safe working environment.

. Established procedures to stream line transportation requirements and

eliminate processing errors.

Superintendent

. Supervise 80 people and manage 5 billion dollars in assets in a critical

fast pace and sometimes hostile arena.

. Professional team leader with customer service, leadership and

organizational skills.

. Schedule and prioritize required maintenance and logistics activities to

meet on-time demands.

. Ensure maintenance meets the required quality control and technical

standards with no safety related injuries.

. Ensure safety and technical practices meet all OSHA requirements in an

industrial environment.

. Directed maintenance activities which lead to a 98 percent completion

rate of missions.

. Developed and perform first aid, CPR, and safety training programs.

Supervisor

. Supervise 35 maintenance personnel in 4 different trades within a

unionized manufacturing environment.

. Organize and direct all maintenance to meet the requirements of all

customers.

. Schedule and prioritize preventive maintenance programs leading to a 50

percent decrease in down time.

. Ensure personnel are properly trained in required skills, followed safety

rules and OSHA requirements.

. Maintain required assets, ordered replacement parts and materials, and

managed hazardous waste disposal.

. Schedule and prioritize work, training, and maintenance actions for lean

manufacturing.

. Ensure maintenance and cleaning standards and requirements are met while

maintaining budget objectives.

. Directed assembly of equipment, constructed rooms, all types of

electrical and plumbing projects, fabricated

parts and designed, built and modified equipment.

. Increased production by 10 percent through increased training and

improved maintenance practices.

EMPLOYMENT HISTORY

1999 to 2008 Chrysler LLC

1975 to 1998 U.S. Air Force

EDUCATION

B.A., Criminal Justice Administration, Columbia College, Missouri

A.A., Aircraft Maintenance Technology, Community College Air Force

Graduated from Senior Leadership Academy

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