Customer Service Assistant
Resume:
Latara Cannon
Mint Hill NC, 28227
*********@*****.***
Objective: Seeking a position working in a medical environment, while continuing my education
in pursuit of becoming an obstetrician.
Experience:
It’s Fashion Metro: Charlotte, NC (November 2013- Current)
Second Assistant Manager
Provide Excellent Customer Service
Assist with hiring
Train new employees
Reconcile Cash Accounting
Inventory Control
Ensure policies and procedures are implemented daily
Ensure store and company goals are met daily
Remprex, LLC: Charlotte, NC (May 2013 - August 2013, May 2014 – August 2014)
Temporary Human Resources Assistant
Assist with New Hires:
Personal Information Paper Work
Benefits
Back Ground Checks
File personal info for all Romper and Nascent employees in various states; including
North Carolina, Texas, Illinois and California
Take care of all incoming and outgoing mail
Answer questions via phone and e-mail
Off Broadway Shoe Department: Charlotte, NC (May 2007- November 2013)
Provide Excellent Customer Service
Reconcile Cash Accounting
Clearance Supervisor
Training
Inventory Control
Retire Merchandise
Restock Merchandise
Vector Marketing: South Charlotte, NC (February 2013 - Current)
Sales Field Representative
Time Management
Over $3000 in career sales
Springhill Suites-Columbia: Columbia, MD (July 2009- September 2009)
Opened the Hotel
Distributed and arranged necessary items for hotel rooms.
Learned Fosse, Marriott computer program.
Front Desk Associate
Ensure that guests’ requests are met and that any complaints are handled timely and
effectively.
Maintain presence at desk during all hours of operation.
Communicate effectively with individuals inside and outside the facility.
Ensure front desk and office (including files) are maintained in a clean and
organized manner.
Ensure collections, including credit card and direct bill, are executed in accordance with
Company policies.
Maintain proper control over keys, safe deposits, and all Company and guest property.
Ensure that occupancy is maximized
Ensure that all required documentation (daily reports, checklists, etc.) are
completed in a timely manner.
Respond quickly and appropriately to emergency situations.
Long Horn Steakhouse: Bowie, MD (June 2006 –May 2007)
Lead Hostess
Manage Front of Restaurant
Maximize the seating capacity in restaurant
Cooperate with management to ensure customer satisfaction
Texas Roadhouse: Charlotte, NC (March 2005- June 2006)
Takeout Hostess
Prepare foods for call in orders, walk in orders and faxed in orders.
Education:
University of North Carolina in Charlotte: (August 2011 - Current)
9201 University City Boulevard.
Currently Enrolled, Bachelor’s Degree in Pre-biology
Anne Arundel Community College: (August 2007 – May 2011)
College Parkway Arnold, Maryland.
Transferred, Associates Degree in Pre-medicine
Skills:
Proficient in Microsoft Word, Excel and PowerPoint
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