Customer Service Quality Control
Resume:
***** **** **** ***** **** I***. Livingston, La **754
Phone 678-***-**** . E-mail *******@*****.***
BRENT W. jACKSON
Objective
Seeking a clerical position utilizing my
organization skills and experience in the field of
Customer Service and Office Assistance. Also to
work for a company that posses a learning
environment with the opportunity for educational
growth and advancement.
Education
1996 - 2000 Mt. Hermon High School Mt. Hermon, La.
Diploma
Member of FFA and 4H.
2001 - 2002 Louisiana Technical College Bogalusa,
La.
Completed course work in Medical Terminology,
Coding, and Office systems.
Professional Skills
Strong organizational Skills; detail oriented.
Ability to multi-task; Dependable; Hard working.
Strong focus on teamwork; Ability to adapt to new
situations.
Excellent interpersonal skills.
Work experience
2007-2010 Curtis V. Cooper Primary Health
Savannah, Ga.
Registration Clerk
Responsible for clerical support.
Responsible for patient registration.
Responsible for appointment scheduling and patient
follow up.
Experienced with Medicaid, Medicare, Medicare
Advantage, Tricare and other various third party
providers.
Experienced with switchboard operations and
answering a multi-line PBX telephone.
2006 - 2007 Dillard's
Savannah, Ga
Customer Service
Responsible for providing public assistance and
customer service for a major Department Store,
which services thousands of consumers on a daily
basis.
Responsible for merchandising and displaying
product to appeal to the end customer.
Responsible pricing of new merchandise as it
arrives to the floor.
Responsible for discount pricing of merchandise as
it goes on sale.
Directly responsible for providing a clean and
pleasant shopping environment for all customers.
2004 - 2005 Toland Enterprises Mandeville, La.
Production Associate
Responsible for assisting in raw material
preparation and set up's in the Production
Department of a major Manufacturing facility.
Directly responsible for performing quality control
checks of all raw materials prior to the production
process.
Directly responsible for verifying work order
quantities prior to the production process.
Directly responsible for customer support of the
machine operator during the production process.
Directly responsible for replacing second quality
merchandise after the production process.
Responsible for a production output of 2500 pieces
per day.
2003 - 2003 Ochsner Hospital Mandeville, La.
Medical Records
Maintained client record control.
Obtained signatures and patient referrals from
physicians.
Pulled and filed patient records prior to and after
office visits
Provided operator assistance for multiple phone
lines.
Contact this candidate