Manager Customer Service
Resume:
Linda C. Angel
Peoria, AZ 85383
Career Summary and Objective
Bi-lingual (German) professional with supervisory experience and extensive
experience in supply chain management, accounting, business management,
administration and customer service seeks a position that utilizes my
skills and analytical ability in a company that offers stability and
welcomes personal and professional integrity.
Professional Experience:
Copyco Solutions, Inc. - Des Plaines, Illinois
03/2007 - 04/2010
Administration/Accounting
Reporting directly to owners responsible for general administrative and
accounting functions of printing company, including billing, accounts
receivable, cash application and collections, accounts payable, cost
accounting, sales order entry, work order processing, purchasing, inventory
and quality control, journal entries and bank account reconciliations.
Alpha Gear Drives, Inc./Wittenstein Aerospace - Bartlett, Illinois
07/2004 - 03/2007
Supply Chain Manager/Export Controls Manager
Coordinated functions of planning, inventory control and purchasing
ensuring stock availability and service level goals were met on consistent
basis. Responsible for the purchasing of all stock items using MRP system.
Sourced, qualified suppliers, negotiated terms, conditions and pricing of
goods; processed purchase orders and receipts; produced weekly and monthly
inventory reports. Determined need and generated necessary end-use
certificates and import certificates to ensure compliance of import/export
regulations for dual-use commodities as related to Aerospace division.
Prepared German/English translations and special accounting reports and
projects as assigned.
T-Systems Inc. - Lisle, Illinois
02/2002 - 12/2003
Assistant Controller
Reported directly to Director of Controlling and CFO. Primary function
included working independently to plan, create and manage financial
information to ensure validity, integrity, usability and timely completion
of various management reports and schedules; completed consolidation and
all financial reporting and analysis (US GAAP and HBII) of three North
American subsidiaries for German parent company using IKOS (Hyperion
application). Established and maintained relationship with bank, cash
management and initiated the set-up of on-line banking, cash forecasting;
balance sheet and expense account reconciliation, cost accounting,
participated in month-end close, preparation and entering of various
journal entries for subsidiaries (SAP); property tax filings; assisted
auditors; German/English translations and special projects as assigned.
Lampertz US, Inc. - Elk Grove Village, Illinois
01/2001 - 02/2002
Business Office Manager
Start up German company. Created the company's business infrastructure,
established procedures and managed the business operations.
Responsibilities included HR/payroll, general accounting (accounts payable;
accounts receivable and collections; expense reports; account
reconciliation; assisting with audit) and cash management, provided general
office administration, administrative support to President, Vice President
and Sales Managers and assisted with sales, marketing and advertising.
Prepared various correspondences such as letters, memos, proposals and
creation of marketing materials. Acted as liaison between German corporate
office and U.S.; prepared English/German translations. Arranged travel and
hotel accommodations for national and international travel. Acted as
facility manager, purchased, maintained and updated office equipment and
supplies, promotional materials, and all department files.
AMLI Residential Properties, L.P. - Chicago, Illinois
07/1996 - 01/2001
Cash Manager
As Payroll Specialist assisted in processing national bi-weekly payroll via
ADP for 900 employees, handled paperwork for new hires/terminations,
calculated and set-up payroll deductions, resolved payroll discrepancies,
prepared in-house reporting schedule. As Treasury Assistant and as Cash
Manager provided analytical support to the Corporate Treasurer and was
responsible for day-to-day administration of Treasury Operations.
Determined daily cash position (192 bank accounts) and administered
investments and/or borrowings. Responsible for implementing new bank
software for on-line service, preparation of bank documents, investigating
internal and external cash inquiries and provided reports to upper
management. Maintained and updated cash flow forecast incorporating
financial information from various departments.
Previous experience includes familiarity with the following applications:
QuickBooks, SAP, BaaN, IKOS, MAS90, PrintersPlan, MRP, ADP, Microsoft
Office
Accreditations and Certifications: "ITAR" (Unz & Co),"Export Compliance"
(Unz & Co), "Procurement"
Workshops completed: "ADP Payroll", "Women in Management"
Training in Germany and Austria - accounting and procurement processes
Education
Prairie State College, Chicago, Illinois
Course of study: Computer Science, Accounting, Human Resource Management,
and Psychology
Alexander von Humboldt Oberschule, Lauterbach, Germany - Associate Degree
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