Customer Service High School

Deanne Miller

*** ******** ** ********* ** *****

714-***-****

***********@*****.***

Objective A representative position with the opportunity

to contribute to the efficient operation of the company, and to earn

advancement

through on the job performance.

Professional Skills Microsoft Office

Filing/Editing Accounting

Microsoft Windows Typing (45+ wpm)

Business English

Office Procedures Management

Skills Telephone Skills

Customer Service Skills

Education Valencia High School GPA: 3.0

Placentia, CA . Completion

Date:06/2005

Employment Skills

. Developed ability to work in a fast-

paced atmosphere.

. Maintained excellent client relations

and developed client rapport.

. Diplomatically resolved customer's

complaints on as-needed basis.

. Ability to follow instructions well

and make decisions with little or no

supervision.

. Delegated responsibilities to employs

to meet company's expectations.

. Effectively developed telephone

communication skills and consistently met

quotas.

Employment History

Customer Service, Absolute Auto, Tustin, CA 2009-2010

Cashier, Stein Mart, Fullerton, CA 2008-2009

Customer Service, Advanced Access, Anaheim Hills, CA 2008-2009

Cashier/Bookkeeper, Staples, Brea, CA 2004-2007

Cashier, Arby's, Brea, CA 2003-2004

Cashier, Mervyn's, Fullerton, CA 2003

Clerical Aid, Fun Foods Distributing, Placentia CA 2002-2003

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