Quality Assurance Sales Representative
Resume:
MELISSA D. BAXA
Wilber, NE *****
Phone: 402-***-****
email: abj1li@r.postjobfree.com
EDUCATION:
University of Nebraska- Lincoln, January 2005- May 2006 &
August 2007- May 2009
Lincoln, NE 68588
Bachelor of Science, May 2009
Major: Biological Sciences, Sociology
Minor: Psychology
Organismic Biology; Cell Structure and Function; Genetics;
Biology of
Viruses; Genetics, Molecular and Cellular Laboratory;
Bioinformatics;
Biochemistry; Organismic Biology Laboratory; Biology Club
Member
Also Attended:
University Of Minnesota-Twin Cities, August 2003- May 2004
Minneapolis, MN 55414
Southwestern College, January- May, 2003
Chula Vista, CA 91910
Grossmont College, August 2001- December 2002
El Cajon, CA 92019
Wilber-Clatonia High School, Graduate May 2001
Wilber, NE 68465
EXPERIENCE:
In-stock Team Member, Wal-Mart Stores Inc, Crete, NE April
2007-Present
*Unload trucks
*Down-stack product
*Stock shelves
*Assist customers
*Answer phones
*Attend to the front end
*Inventory management
Call Center Supervisor, Service Research Corporation, Lincoln,
NE Oct.
2004-Oct. 2009
*Supervise telephone interviewers
*Track caller data
*Assign schedules
*Edit completed surveys
*Forward customer complaints directly to clients
Security Officer, Securitas Inc. Lincoln, NE June 2006- June
2007
*Secure the grounds of the client
*Log any truck/vehicle entering/exiting premises
*Answer phones/ transfer calls
Telephone Interviewer, Minnesota Center for Survey Research,
Minneapolis, MN September 2003-August 2004
*Conduct telephone interviews
*Collect data
*Share findings with University of Minnesota research staff
*Answer phones
Substitute Teacher Aide, San Diego Unified School District, San
Diego, CA 92103
January 2003- June 2003
*Work one-on-one with students having learning disabilities
*Lead small group tasks
*Provide care and safety for students
*Keep students on task
* Help students learn new concepts and skills
Telephone Sales Representative, Direct Contact Media, San
Diego, CA 92101
June 2002- October 2002
*Answer phones
*Answer questions/ assist customers over the phone
*Offer information about products and services being offered
*Close sales
SKILLS:
• Laboratory safety and understanding warning signs
• Preparation of simple solutions
• Sampling and preparation of samples
• Dissection of plants and animals
• How to clean glassware
• Use of the dissecting scope
• Use of the light microscope
• Agarose gel electrophoresis
• Use of a pH meter
• Use of a spectrophotometer
• Colony counting on agar plates
• Cell counting on slides containing grids
• Aseptic technique
• PCR
• Southern and western blotting
• Bioinformatics
REFERENCES:
Michael J. Britten, PhD, Service Research Corporation Owner
Lincoln, NE 402-***-****
Betty Luong, Over-Night Wal-Mart Supervisor
Crete, NE 402-***-****
Wendy L. O’Connor, M.S. Ed, Chief Academic Advisor, UN-L
Lincoln, NE 402-***-****
I am a recent graduate of the University of Nebraska at
Lincoln. It
has taken a long time to reach this point, but I am very excited to
start a new chapter in my life. I worked my own way through
college,
so it took a little longer than most, but I am very goal-oriented,
and
accomplish what I set out to do. I have always been interested
in
biological research and using science to help others.
Throughout my
college career, I have had a lot of experience working with
people
from different backgrounds, in different capacities. I have
extensive
experience as a telephone interviewer; from making sales calls,
to
conducting research calls as well as public relations/customer
satisfaction evaluations. As a Teacher's Assistant, I worked with
children from every walk of life, at all levels of education and
from
all socioeconomic levels; many dealing with behavioral or
developmental disorders they are working to overcome/control. I
also
have four years of supervisory experience; delegating work
duties and
performing quality assurance checks on completed work.
Contact this candidate