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Customer Service Loss Prevention

Location:
Abilene, TX, 79603
Posted:
October 07, 2010

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Resume:

Azadani Yepremian abj1bm@r.postjobfree.com

325-***-****

*** ******** **.

Abilene, TX 79603

Objectives

Would like to utilize educational background along with history of work in retail, especially in the

line of customer service and relations, to obtain a full time/part time position for new

opportunities to learn and grow professionally and build the foundations for a successful future.

Education

Immaculata University, Immaculata, PA

Major: Biology/Pre medicine

Earned 118 credits towards B.S. Degree in Biology, Completed 4 years

Courses Include: Biology, Microbiology, Molecular Biology, Ecology, Mammalian Structure and

Function, Physiology, Genetics, Developmental Biology, Physics I & II, General Chemistry I & II,

Organic Chemistry I & II, Calculus I & II, Statistics, Logics, Spanish I, Spanish for Medical

Personnel, Graphic Design, and Psychology.

Activities: Omicron Pi Epsilon, Immaculata University Programming Board.

Archbishop John Carroll High School, Radnor, PA

Graduated June 2006

Courses Heavy in: Science, Chemistry, Math, and Literature.

Activities: Archbishop Carroll Golf Team (played on both male and female teams)

Experience

Shift Supervisor

CVS Pharmacy, Abilene, TX 2010 Present

CVS Pharmacy, Frazer, PA 2008 – 2010

CVS Pharmacy, Paoli, PA 2007 2008

Management: led, supervised, assigned and directed all store activities

Customer Service: assisted customers and handled customer relations issues while

promoting a positive shopping experience

Merchandising/Presentation: price, stock, sign, and organize merchandise as well as set

up the annual aisle changes

Loss Prevention Administrator: Monitored Loss Prevention programs and systems,

completed all cash control procedures, analyzed reports, identified and reacted to

shoplifters, ensured price accuracy and protected store assets

Supervised, trained, and evaluated employees, managed shifts, opened/closed store,

handled all cash functions including keys, safe, and registers

ER and H.E.A.L Program Volunteer

Lankenau Hospital, Wynnewood, PA 2007 2008

Shadowed physicians in the ER

Assisted nurses with patients

Learned appropriate bedside manner skills

H.E.A.L Program Volunteer

Lankenau Hospital, Wynnewood, PA 2007 2008

Maintained patient’s mental, physical, and cognitive abilities

Worked with patient’s five key areas: nutrition, physical mobility, cognitive and social

orientation, and activities

Photo Technician

CVS Pharmacy, Rosemont, PA 2005 2006

Assisted customers in completing orders and promoting new sales

Developed a bond with customers to assure their return and continued business

Performed maintenance tasks on photo machines, answered phones and redirected calls

for the managerial staff, resolved customer disputes, and handled large sums of money.

Activities

Omicron Pi Epsilon 2006 2010, Fundraising Chair – A social and community service sorority

wishing to foster unity within the community. As Fundraising Chair, worked with several

companies to host events and donate goods and services to help the sorority raise greatest

amounts of money in years.

Computer Skills

Mastered Microsoft Word, Powerpoint, Excel, Adobe Illustrator, Photoshop,

ACD/ChemSketch, Biopac.

Can learn any computer program within a few days.

References

Reference contact page available upon request.



Contact this candidate