Administrative Assistant Medical
Resume:
Hannah M Odum
THIBODAUX, LA ***01 US
Phone: 281-***-****
**************@*****.***
Objective
• Administrative support professional offering versatile office management skills
and proficiency in Microsoft Office programs.
• Strong planner and problem solver who readily adapts to change, works
independently and exceeds expectations.
• Able to juggle multiple priorities and meet tight deadlines without compromising
quality.
• Reliable worker with the ability to quickly learn new concepts and skills.
• Willing and eager to learn.
• Backed by a solid work history, reputation as a team player and passion for
helping others.
• Background includes experience in a corprate setting in an engineering
department, hospital setting for Gastroenterologist Office as well as private
practice for an Audiology and Speech Therapy/Sensory Clinic developed for
special needs children.
• Interacts well in a team environment that includes clients and vendors, facility
administrators and medical professionals in a friendly and personable manner.
• Clear and concise written and oral communication skills.
• Highly motivated individual; future goals include education leading to a
Bachelors in Biology.
Ability Summary
Administrative support professional offering versatile office management skills and
proficiency in Microsoft Office programs. Strong planner and problem solver who readily
adapts to change, works independently and exceeds expectations. Able to juggle multiple
priorities and meet tight deadlines without compromising quality.
KEY SKILLS
OFFICE SKILLS:
Office Management
Medical/Billing Records Management
Data Entry
Spreadsheets/Reports
Calendaring
Front-Desk Reception
Executive Support
Insurance Verification
Administration
Accounts Payable
Account Receivable
Grammar/Proofing of reports etc.
COMPUTER SKILLS:
MS Word
MS Excel
MS PowerPoint MS Outlook
MS Access
PrintShop 12 Windows
QuickbooksPro 2009
NOAH
Employment History
Finish Administrative Staff/Billing Staff 02/2009 - 10/2010 Adobe Speech and Hearing
Systems Baytown, TX
Administrative Staff
2/2009 - Present, Adobe Speech and Hearing Systems, Baytown, TX
• Received "exemplary" and "exceed expectations" ratings on all performance
reviews. Cited for excellence in interpersonal communications, teamwork, work
volume, accuracy andquality; ability to learn and master new concepts; positive
work ethic; commitment to providing unsurpassed service, flexibility and
reliability.
• Provided Execituve support to owner/Speech Language Pathologist and
Audiologist.
• Demonstrated the ability to interact with clients and families from diverse cultures
and backgrounds.
• Handled multifaceted clerical tasks (e.g., data entry, answering phones, faxing,
filing, medical records and billing management).
• Established strong relationships to gain support and effectively achieve results.
• Entrusted to manage office in the supervisor's absence.
• Provided timely, courteous and knowledgeable response to information requests;
screened and transferred calls; and prepared necessary paperwork for new client
admissions.
• Heavily involved in the process of new client admissions as well as returning
clients (e.g., initial phone call, new client paperwork, initial walk-thru of the
facility scheduled and demonstrated, insurance verification, paperwork
processing, and initial evaluation set up.)
• Updated client charts and paperwork as needed for both medical records and
billing records.
• Collected co-pays, deductibles, and co-insurance prior to clinic appointment.
• Co-developed comprehensive, billing intake in which every department received
upon initial contact for new client admission.
• Communicated effectively with multiple departments to establish an effective
system for client processing as well as client tracking.
• Data entry for Quickbooks 2009. Including but not limited to, invoices for private
pay clients as well as insurances, accounts payable, accounts receivable, credit
card entries, and receipts.
• Developed innovative techniques for documentation of client medical records and
billing information on both paper charts and Quickbooks Pro 2009 Program.
• Scheduled appointments for audiology clients.
• Communicated with hearing aid companies for both repairs and orders.
• Attended American Speech-Language-Hearing Association (ASHA) convention
in 2009
• Attended multiple Continuing Education Seminars and currently have 54 Credit
Hours (CEU) earned in various topics.
Receptionist, with Other Clerical Activities 02/2008 - 01/2009
Digestive Health Center Thibodaux, LA
Front Desk
2/2008 - 1/2009, Digestive Health Center, Thibodaux, La
Doctor Charles Monier, Doctor Stephen Duplechain, Doctor Paul Monier.
• Answering phone distributed calls correctly.
• Check and distributing faxes accordingly.
• Check patients in and out.
• Schedule appointments for patients as well s returning appointments.
• Verifying insurance carrier as well as collecting co-pays and deductibles
accordingly.
• Obtained eligibility and benefits on patients before checking out.
• Distributing medical records to the according doctors.
• Scanned patient charts and checked to make sure they went into the correct chart.
• Courier input into computer and work flowed accordingly. Input new insurance
information.
• Confirmed patient appointments as well as demographic information for each
patient.
• Handled some billing questions.
• Corrected billing inquiries that were file rejected due to administrative errors as
well as missing information.
• Printed and collated patient charts.
• Balanced clinic drawer every week.
• Closed clinic for the day, rolled phones over to answering service, lock all doors
and turn off lights.
• Distributed mail occasionally.
Administrative Assistant 08/2007 - 12/2007 Murray Resources Houston, TX
Administrative Staff
8/2007-12/2007, Murray Resources, Houston, TX
• 1st assignment- Port of Houston Authority Environmental Dept: Answering
Phone.
• 2nd assignment- Port of Houston Authority Engineering Dept:
• Handled invoices, payment estimates, purchase orders.
• Received and distributed the above accordingly.
• Reviewed contracts for errors, bind and distributed accordingly.
• Ran errands, copies, faxes and mail.
• Distributed incoming mail accordingly as well as FedEx, DHL, and mail carrier
outgoing mail.
• Answered phones and distributed call correctly for 28 engineers as well as 2 chief
engineers, as well as project managers.
• Provided contractors with information dealing with invoices and payments.
• Received Lab Reports, Daily Work Reports, and Concrete Compressive Strength
Reports and distributed accordingly.
• Received Certificates of Insurance and Progressive Reports for a project and
distributed accordingly.
• Scheduling on Microsoft Office occasionally.
Education and Trainings
Completi Issuing
Qualification Course of Study
on Date Institution
05/2013 Nicholls State 1 Year of College or a Technical or Biology
University Vocational School
Sterling High General High School
05/2007 High School Diploma
School Curriculum
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date
CPR Cameron CPR 02/2009
Honors & Activities
AFFILIATIONS
11/2007-present: Humane Society, Volunteer
12/2007-present: Big Brothers, Big Sisters Sponsor
01/1998-prsenst: American Cancer Society, Volunteer
01/2002-present: American Diabetes Association, Advocate/Volunteer
01/2007-present: Special Olympics both Louisiana and Texas, Volunteer
01/2009-present: Autism Society of America, Advocate/Volunteer
Additional Information
Available to begin work immediately.
Detailed References
Michele Monacy, Office Manager
Adobe Speech and Hearing Systems
2500 Market St.
Baytown, TX 77521
Business reference known for 1 year(s).
Donna Denny, Owner/Speech Language Patholog
Adobe Speech and Hearing Systems
2500 Market St.
Baytown, TX 77521
Business reference known for 1 year(s).
Dori Naquin, Supervisor
Digestive Health Center
602 N. Acadia Suite 101
Thibodaux, LA 70301
Business reference known for 3 year(s).
Jessica Sosa
Personal reference known for 2 year(s).
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