Customer Service Sales

Asghar Tootla

*** **** ***. *** #* Inglewood, CA 90301 ( 310) 894-******** (

************@*****.***

OBJECTIVE

Seeking position to work in the growing organization where the perfect

blend of my experience and enhanced skills can help in maximizing the

objective of the organization

SKILLS OF QUALIFICATIONS

. Multi Lingual (English, Gujrati, Urdu)

Microcomputer Skills: MS Word, Excel, Power Point, Internet and Email

. Ability to get along with others and flexible with job duties as

circumstances arise

. Capable of organizing and completing tasks on time, effectively and

efficiently

. Excellent Customer Service skills

EDUCATION

January, 2008 to May, 2010

California State University, Dominguez Hills

Carson, CA

Major: Criminal Justice GPA: 3.0

Bachelor of Science Degree in Criminal Justice Administration

August, 2010 to May, 2012

California State University, Northridge

Northridge, CA

Major: Public Administration

Expected Master of Public Administration in May, 2012

WORK EXPERIENCE

Aahs Westwood, CA

July, 2010 to Present

Loss Prevention Officer

. Monitor in plain clothes shoplifters

. Apprehension of any person who is a threat to civilians

. Maintain precise records of all arrests with detailed reports

. Provide safety for all employees and customers

U.S. Marshals Service Central District of California

Los Angeles, CA

June, 2009 to December, 2009

Student Intern

. Aided in Asset Forfeiture section filing, record keeping, and

organizing assets seized according to dates

. Cal Gangs database input, assignment, Operation Falcon in Enforcement

section

. Performed routine inmate transportation to court under supervision in

Court Operations

. Imputed warrants in government system in Task Force

. Ensured government mail and paperwork went out in a timely manner in

Civil Unit

City of Inglewood Public Library

Inglewood, CA

September, 2008 to December, 2009

Library Aid

. Acquired, prepared and organized materials for easy access by patrons

. Assisted patrons in using references and aid with computer usage

. Aided in supervision of book sales and other special events

. Performed special projects as needed

Mantra Films

Los Angeles, CA

September, 2006 to June, 2007

Customer Service Representative

. Maintained a high level of customer service

. Made sales calls

. Received troubleshooting calls and assist customer with technical

difficulties

AWARDS, HONORS, AND ACTIVITIES

. Certificate of Appreciation, United States Marshals Service, December

2009

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