Customer Service Accounting

Lisa Marie Arangua

***** **** **** ******

Corona, CA 92880

909-***-**** (cell)

951-***-**** (home)

***********@***.**********.***

PROFESSIONAL OBJECTIVE:

To contribute my specialized skills to a challenging Controller position with a progressive organization offering

opportunities for growth and advancement.

SUMMARY OF QUALIFICATIONS:

10 Over 15 years of professional/ executive management, administration and accounting experience.

11 Self motivated; able to implement decisions and set effective priorities to achieve both immediate and

long term goals.

12 Excellent verbal and written communications skills with significant knowledge of administration and

accounting practices.

13 Strong interpersonal skills are evident in the ability to interface with individuals at all levels of an

organization.

14 Management experience including hiring, termination process, and performing staff evaluations,

prioritizing assignments.

15 Able to train, instruct and motivate employees with a “team player” attitude.

PROFESSIONAL EXPERIENCE:

07-07 to current Controller, Superior Electrical Mechanical and Plumbing, Inc. Rancho Cucamonga, CA

16 Direct and Manage accounting staff of 13, Full control and responsibility for all administrative and

financial operations.

17 Run day to day accounting operations, including payroll, a/p, a/r, billing – Construction jobs and

service accounts, job costing, budgeting, cost analysis, financial/tax planning.

18 Teach and instruct accounting staff on computer system (Sage Master Builder/Timberline

software)

19 Implemented policy and procedure with guideline structure per department; emphasizing on

accounting modules using Sage Master Builder/ Timberline software.

20 Help, train and instruct employees on accounting tasks and special projects.

21 Delegate miscellaneous duties/projects to accounting staff.

22 Review accounting staff monthly departmental reports for accuracy.

23 Update weekly/ monthly spreadsheets for sales, billing, revenue, P&L, balance sheet and trial

balance, Budget (factoring and non factoring reports).

24 Sign all AIA billing forms along with conditional and unconditional waiver and releases for job

billings.

25 Analyze labor cost reports vs. job cost reports for accuracy of monthly billing on construction

projects and P&L statements.

26 Prepare job cost reports, work in process (WIP) reports for VP of operations for budgeting and job

forecasting.

27 Reconcile monthly bank accounts (general account, payroll account and business bank LOC

account.

28 Prepare Monthly financial statements, Conduct month end closing, and make all journal entries for

balancing and accuracy of ledger accounts and balances.

29 Prepare and file yearly Property tax statement.

30 Prepare monthly amortization schedules for prepaid taxes and insurance.

31 Prepare and file year end 1096/1099 Tax statements (income).

32 Prepare and file quarterly and yearly State of California sale tax reports.

33 Reconcile accounting books and make weekly/ monthly miscellaneous journal entries.

34 Compile and prepare year end financial statements and taxes for CPA firm to review and approve.

35 Conduct Federal & State tax audits along with yearly workers compensation, general liability and

other misc audits.

03-00 to 07-07 Accountant/ Accounting Manager, Selectile of California, Inc. El Monte, CA

36 Direct and Manage accounting staff of 5, oversee all aspects of the companies accounting

functions.

37 Run day to day accounting operations: payroll, a/p, a/r, billing, job costing, budgeting, cost

analysis, financial/tax planning.

38 Help, train and instruct employees on accounting tasks and special projects.

39 Delegate miscellaneous duties/projects to accounting staff.

40 Monthly preparation and filing of union reports, trust fund reports, State of California OCIP reports,

worker compensation reports, and payroll reports.

41 Review accounting staff a/p, a/r, and billing reports for accuracy.

42 Update weekly/ monthly spreadsheets for sales, billing, revenue, P&L, balance sheet and trial

balance, Budget (factoring and non factoring reports).

43 Analyze labor cost reports vs. job cost reports for accuracy of monthly billing on construction

projects and P&L statements.

44 Reconcile monthly general account, payroll account and stock/euro market account bank

statements.

45 Prepare and file yearly Property tax statement.

46 Conduct Federal & State tax audits along with yearly workers compensation, general liability and

other misc audits.

47 Prepare monthly amortization schedules for prepaid taxes and insurance.

48 Process ADP payroll for 150+ employees weekly (union and non union).

49 Review and process employees’ garnishments for Federal, state and child support.

50 Report new/rehired employees to EDD (DE-34 form).

51 Report monthly labor and wages to the State of California Department of Labor Statistics.

52 Prepare and file 1096/1099 Tax statements (income).

53 Prepare and file State of California sale tax reports.

54 Reconcile accounting books and make weekly/ monthly miscellaneous journal entries.

55 Compile and prepare year end financial statements and taxes for CPA firm to review and approve.

Lisa Marie Arangua

13744 Star Ruby Avenue

Corona, CA 92880

909-***-**** (cell)

951-***-**** (home)

***********@***.**********.***

(continue)

02-99 to 03-00 Accountant/ Office Manager, Excel Communications, DBA: Excel Systems and Solutions,

Azusa, CA

56 Directed and managed administrative and accounting staff of 12.

57 Handled daily office operations and assisted departments with workload.

58 Conducted monthly department meetings for management updates and changes.

59 Review and maintain assigned budget levels per department.

60 Help, train and instruct employees on delegated duties and special projects.

61 Prepared month end Profit and loss statements, balance sheet, trial balance, sales and job cost

reports.

62 Reconciled bank statements and chart of accounts for a/p and a/r.

63 Audit and reconciled customer billing accounts on a weekly/monthly basis.

64 Analyzed labor cost reports vs. job cost reports for accuracy of monthly billing on construction

projects and P&L statements.

65 Processed ADP payroll for 50+ employees bi-weekly.

66 Review and processed employees’ garnishments for Federal, state and child support.

67 Reconciled and made J/E for ADP month end reports.

68 Reported new/rehired employees to EDD (DE-34 form).

69 Prepared and file State of California sale tax reports.

70 Prepared and file yearly property tax reports.

71 Maintain and filed for new construction city permits.

72 Prepared and filed preliminary notices on construction projects.

73 Prepared and filed stop notices and liens on delinquent projects.

74 Reconciled accounting books and made miscellaneous weekly and monthly journal entries.

75 Compiled and prepared year end financial statements for CPA firm to review and approve.

10-98 to 2-99 Accountant/ Manager, Sterling Enterprises, Anaheim, CA

76 Coordinated office and warehouse operations.

77 Directed and supervised 5 employees.

78 Implemented company policies and procedures.

79 Manually processed payroll through Peachtree accounting systems.

80 Reported payroll taxes to Government agencies (Federal, State, SS/MCR, SUI/SDI, and employer

portion of taxes).

81 Handled miscellaneous accounting/ administration duties (customer service, billing, collections).

82 Reconciled bank statements and chart of accounts for a/p and a/r.

83 Reconciled accounting books and made miscellaneous weekly and monthly journal entries.

84 Prepared and filed State of California sale tax reports.

Personal Assistant, Dr. Gloria Sterling PH.D., Newport Beach, CA

85 Schedule and confirm patient appointments.

86 Generated miscellaneous patient letters from doctor orders.

87 Processed weekly and monthly billing on patient accounts.

88 Followed up on collection accounts, Called patients on their delinquent accounts.

89 Reconciled doctors’ personal checking, savings and investment accounts.

90 Liaison between the doctor and patient (advise patient of doctors’ orders and follow up

instructions).

07-94 to 10-98 Office Manager, Medisys Management, AKA (Reliable Medical Products, Anaheim, CA

91 Directed and managed administrative and accounting staff of 8.

92 Established and enforced office policies and procedures.

93 Accurately implemented order intake and billing systems.

94 Conducted monthly meetings for customer service, accounting and sales departments.

95 Handled Anaheim branch office accounting and submitted weekly and monthly reports to corporate.

96 Processed branch payroll and submitted to corporate for disbursement.

97 Processed patient account billing for Medicare, Medi-cal, and private insurance.

98 Submitted final monthly billings and revenue reports to corporate.

99 Handled miscellaneous Human Resource issues for branch.

100 Worked closely with branch manager for accuracy of billings, budget and P&L.

SKILLS:

Typing 55 WPM, Knowledge of operating Macintosh and PC computers. Knowledge of Microsoft windows

programs, Microsoft Office Pro, all years including 2007 version (word, excel, access, outlook, powerpoint).

Knowledge of accounting software including Sage Master Builder/ Timberline Software, Q-Pro, Dac

Accounting, Peachtree, Quickbooks, Quicken accounting, Quickpay, MCS (medical operation system

accounting) and Dezine Medical Accounting systems. Mainframe literate, internet literate and 10 key by touch.

EDUCATION:

Hacienda-La Puente Trade School (ROP/CVE) Business Administration/Management

Year 92-93

Mt. San Antonio, Walnut, CA General Education and Accounting Courses

Year 92-94

Devry University Accounting Major, emphasis in business management

Year 94-97

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