Customer Service Design
Resume:
Bernadette Borysko
Queen Creek, AZ 85143
abj0bu@r.postjobfree.com
Skills
Microsoft's Office Suite including Word, Excel, PowerPoint, Access and
Publisher, Adobe's Photoshop, SEO, Google Analytics, Flash & Dreamweaver,
HTML, Windows,
Capabilities
Results oriented, hands on professional with goals in achievement and
client satisfaction. Overall, major strengths include attention to detail,
problem solving, self-starter, organized, ability to instruct, strong
independent worker and computer and Internet literate.
Create and enhance existing web sites utilizing Html, CSS and JavaScript.
Successful record in coordinating web design projects from the ground up,
problem solve graphic and web design concerns in the developmental stages,
strong coding skills using different coding methodologies.
Professional Experience
2009 - Desert Compusulting, Tucson, Arizona
2009 Web Content Management
. Manage, produce and coordinate HTML content for client websites
utilizing Dreamweaver
. Prioritized client projects
. Monitor, recommend and make site improvements to increase
relevancy and meet site goals
2007 - San Tan Web Weaver, Phoenix, Arizona
2009 Freelance Web Designer
. Market, design, development and SEO services to small to midsize
business owners
. Design websites using a variety of design styles including flash
text headers, CSS and basic JavaScript
. Search engine optimize websites using optimized content writing,
article writing, various Meta and title tags and search engine
submissions
2006 - Alpha Placement Technologies, Mesa, Arizona
2007 SEO Web Administrator/Web Designer
. Primary responsibilities included the coordination of each SEO
project within the company. This included setting up client
accounts, assigning projects to the staff which included two web
administrators, a graphic specialist and a SEO writer; maintain
daily job status reports, upload sites to the server, review
each site in the IP stage of the project and handle any QA
issues involved with the project before it goes live
. Problem solving: Revise Html coding and graphic revisions when
necessary; oversee all questions from the entire Search Engine
Optimization (SEO) web administration staff
. Handled client calls for maintaining or trouble shooting a
website
. Maintained an CMS portal interface with SQL database and .Net
Program
2004 - Systems Design Engineering, Inc., Tempe, Arizona
2006 Office Manager/Web Administrator
. Designed and coordinated marketing material
. Designed and updated company website
. Answered incoming telephone calls and customer service issues
. Maintained a computerized accounting system utilizing QuickBooks
accounting software
. Handled all purchases/inquiries and installation for all
hardware and software within the office
1999 - Hunterdon County School District, Hunterdon County
2001 Substitute Teacher
. Instructed a diversified curriculum within elementary and
middle school districts
. Followed procedures and protocols assigned to each classroom
1994 - Computer Tutor, Inc., Somerville, NJ 08876
1996 Computer Instructor
. Instructed full range of software applications including
Microsoft Office for an adult education program
. Instructed computer classes in private schools K - 8th grade
. Developed plans and instructed various size classes for
children
. Developed and revised instructional manuals and training
materials
. Provided telephone software support to clients
1991 - Renda Roads, Inc., Whitehouse Station, NJ 08889
1994 Bookkeeper
. Handled all phases of a computerized bookkeeping system
. Assisted in all business matters for the president and
secretary-treasurer
. Prepared monthly budget and aging reports, graphs, and other
management information reports
Education
Web Design Diploma (2002 graduate)
Chubb Institute
Parsippany, NJ
Associate of Applied Science in Multimedia Communication
Associate of Applied Science in Computer Programming (1994
graduate)
Raritan Valley Community College
North Branch, NJ
Bookkeeping Certificate (1989 graduate)
American Business Institute
Brooklyn, NY
Honor Societies
Omicron Sigma Psi & Web Design Students Fellowship
Who's Who among Students in American Junior Colleges - 2001
Deans List- Raritan Valley Community College
Contact this candidate