Sasha V. R. Moore
Raleigh, NC 27610 919-***-****
************@***.***
Objective:
Provide my employers with my best work. Prove to all of my surroundings that I am motivated and
willing to learn skills accurately and at fast paced. I want to show your company I am looking for more
than just a job, but a career.
Desired Salary: $19,000-$24,000
Employment History and Salary
ACS (Apple Inc.): $10.13hrly
03/2010-07/2010
Customer Care
Technical Support
Answered calls in high volume call center; troubleshooting and assisting customers with wireless devices;
selling Apple Products and Insurance plans for devices
• Promoted from customer care assistance to Apple Sales within 2 months of employment
RadioShack: $10.91hrly
04/2008-12/2008
Sales Manager:
Open close store, process payments, daily and monthly inventory, recruiting and training prosperous
employees, activation for wireless phones and wireless air cards.
• Promoted from sales associate to store manager within 4 months
• Resolved customer complaints to keep customers satisfied with current wireless provider
• Created flyers that help increase sales throughout the district
• Provided professional training to workers (3-5 employees); preparing them for advancement with
company
•
New Prospect Marketing Salary: $9.00
Sept/2007- Feb/2008
At Home Agent
Inbound/Outbound: Working at home online as a sales marketer. Made calls to potential
customers/companies to help clients’ sale products.
• Completed assignments accurately and before deadline.
• Answered up to 200 inbound/ 100-200 outbound calls daily providing each customer with
respectable customer service
Manpower (Embarq) Salary: $8.25hrly
Sept/2006-July/2007
Rocky Mount NC 27801
Directory assistance: includes answering calls and providing information to customers, such as phone
numbers, addresses, and reverse look ups.
0 operator: manages local, long distance, and payphone calls.
• Received numerous awards for outstanding customer satisfaction
• Resolved and received positive outcome for irate customers
• Highly active in goal setting and skills; making workloads easier for self and others with
company
QVC Salary: $9.00hrly
Oct/2005-Nov/2005
Rocky Mount NC 27803
Manual Packer: responsibilities included boxing all items with the correct labels to be sent to the
exporting trucks and shipped to customers
Monarch Services (Sprint) Salary: $7.50hrly
April/2005-Oct/2005
Rocky Mount NC 27801
Directory assistance: includes answering high volume calls in a call center environment and providing
customers with information such as phone numbers, addresses, and reverse look ups.
Footlocker Salary: $6.75hrly
March/2004-Oct/2004
Rocky Mount NC 27804
Sales representative: responsible for cashier, selling shoes, and other apparel.
Dominos Pizza Salary: $6.75hrly
Aug.02/March 04
Rocky Mount NC 27801
Manager in Training: managed others, opening and closing of the store, counting register, taking orders,
making pizzas and handling inventory.
Education
(Opportunities Industrialization Center)
GED
Started May 2007- Completed June 2007
Axia College
(Online Courses)
Technology Network
July 2009- present