Customer Service Data Entry

SOPHRONIA BRAZIL-MILES

SOPHRONIA

********@*******.***

***** ********* ** ***** ****, TX 75180 HOME: 972-***-****

HOME:

CAREER OBJECTIVE

To obtain a career in an environment, in which, I can utilize my skills, and experience and

find an opportunity to work with a company in which I can find room to grow.

SKILLS

Microsoft Office Typing 45 wpm

Customer Service Aptitude Data Entry

Medical Terminology ICD-9

CPT Insurance Verification

Appt Scheduling Collections

AREAS OF EXPERTISE

2001-2009 Baylor University Medical Ctr Dallas, TX

Patient Access Rep

Duties included: Patient Registration, Alpha and Numeric Data Entry, Collections of co-

pays and deductibles, inventory control, daily reconciliation of cash drawer, training of

new employees

1996-2001 Dallas MHMR Dallas, TX

Tech Support I

Duties included: Medical Records, Intake of new patients, Patient Registration, Alpha and

Numeric Data Entry, Collections of co-pays and deductibles, inventory control, daily

reconciliation of cash drawer, answer phones, schedule appts, next day preparations, and

training of new employees

1991-1995 Hyper-Mart USA Garland, TX

Cashier

Duties included: cashiering, customer services, daily restocking of shelves, daily

reconciliation of cash drawer

EDUCATION

Bryan Adams (Diploma 1983)

Richland College (Certificate of Achievement Medical Office Asst 1996)

REFERENCES

Available upon request

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