Customer Service High School

Charles J. Roberts

**** ***** ******* **. *.W. Apt. C-204

Washington, DC 20002

202-***-****

*******-**@****.***

OBJECTIVE

To obtain a position with your organization, where I can utilize my educational and profesional skills in an

environmental workforce.

EDUCATION

High School Diploma, Booker T. Washington Public Chartered High School

Recieved June 2006

SUMMARY

• Highly organized and very intelectual

• Over 3 years in customer service

• Excellent superior computer skills

EXPERIENCE

Code 3 Security and Protection Services, Landover, MD

Special Police Officer, 2009-2010

Worked with District of Columbia Housing Department in providing excellent security protection for tenants

and staffs. Performed routine patrolling around assigned properties on foot and inside vehicle, certified in

various types of weapontry.

Six Flags America, Largo, MD

Sergeant of Security, 2008-2009

To provide ambassedor services to employees, and guest. To throughly patrol entire park on foot and in vehicle,

to enforce the State of Maryland, and park rules and regulations. Respond to emergency, and non-emergency

calls, utilize emergency vehicles, and utencils. Acknowledge being number 1 in arrests, and report writing.

Dominos Pizza, Washington, DC

Assistant Manager, 2007-2008

Worked with the publis in providing superior customer services, balancing cash draws, and delivery drivers,

conducting orders, restocking merchandise, preparing customers orders in timely manner, cleaning assigned

uniforms, and other areas that was intitled to become clean.

District Governemt Employees Federal Credit Union, Washington, DC

Bank Teller, 2007-2008

Worked with District of Columbia government employees in assisting them with their accounts, handling cash

and credit accounts, balancing cash draws, loan payments, and customer service centers. Provide extensive

customer service and became an excellent team leader, cleaned assigned areas, assisted in opening new

accounts.

Kentucky Fried Chicken/ Taco Bell, Washington, DC

Customer Service Cashier, 2005-2006

Worked with public in providing customer service skills, handling cash and credit transactions, balancing cash

draws, placing, and packing orders in timely manner. Cleaning assigned areas and restocking merchandise for

next shift or next day, assisted in training new team members.

Reference available upon request.

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