Engineer Assistant
Resume:
Mark Mondick
PO Box ***
Loretto, PA 15940
********@***.***
OBJECTIVE - To apply my skills and education in a position that will allow
me to support others and contribute to the enrichment of
an organization.
QUALIFICATIONS
. Familiarity with Windows XP/Vista/7 and Linux
. Windows Server 2003 knowledge
. PC software and hardware troubleshooting skills
. PC software and hardware installation skills
. Network software and hardware installation abilities
. Network software and hardware troubleshooting abilities
. Cabling knowledge
. Familiarity with Microsoft Office Suite
. Excellent written and oral communication skills
. Able to follow directions well
. Capable of instructing and motivating
. Works well with a team
. Works well unsupervised
. Helpful and cooperative
EDUCATION
Pennsylvania Highlands Community College, Johnstown, PA
Associate of Applied Science Degree - Network Administration
Degree received May 2010
COURSES STUDIED
-Microcomputer Applications
-Security Systems
-Local Area Networks
-Programming with Visual Basic
-Hardware Components
-Novell Administration
-Operating Systems and Administration
-Windows Server Management
-Linux Operating System
-TCP/IP & Interconnectivity
EMPLOYMENT HISTORY
2007 - Present
Volunteer - Saint Michael's Bingo, Loretto, PA
. Perform high volume ticket sales to customer base of 130 to 200 people
. Develop positive and enduring relationships with customers
. Consistently deliver high level of service to customer base
. Resolve customer complaints and disputes efficiently and effectively
Spring 2010
Network Intern - CERMUSA, Saint Francis University, Loretto, PA
. Assist with network troubleshooting and maintenance
. Assist with hardware troubleshooting and maintenance
. Install Network Operating Systems
. Install networking hardware
. Troubleshoot laptops and workstations
. Fabricate patch cables
2005 - 2008
Digital Graphics Shop Assistant - Digitally Correct, Ebensburg, PA
. Manufactured and installed digital prints and vinyl graphics
. Assisted customers in person and over the phone
. Performed detail oriented work with little or no supervision
. Managed daily operations of print shop
2002 - 2005
Distribution Clerk - United States Postal Service, Duncansville, PA
. Managed the Priority and Express Mail operation for the USPS
Processing and Distribution Facility in Duncansville, PA
. Performed detail orientated work including identifying and separating
of high volumes of Priority and Express Mail with minimum of 97 %
accuracy
. Adhered to strict deadline and dispatch times several times a day
. Oversaw team of up to 5 employees during peak seasons
. Trained new employees in Priority and Express Mail operation
References
Kent Tonkin
Assistant Director for Information Technology
CERMUSA
Saint Francis University
Loretto, PA 15940
*******@*******.*******.***
Office: 814-***-****
Cell: 814-***-****
Fax: 814-***-****
Robert Dillon
Systems Engineer
CERMUSA
Saint Francis University
Loretto, PA 15940
*******@*******.*******.***
Phone: 814-***-****
Fax: 814-***-****
Dave Dillman
Associate Professor, Computer Sciences
Westmoreland County Community College
145 Pavilion Lane, Youngwood PA 15697
********@**.***.***
Phone: 724-***-****
Lois Stoltz
Operations Manger for Saint Michael's Bingo
Our Lady of Loretto Community Hall
279 Saint Elizabeth Street
Loretto, PA 15940
Brian Paahana
Financial Specialist
Nationwide Insurance
422 Goucher Street
Johnstown, PA 15905
Contact this candidate