Customer Service Human Resources

Deborah A. Hobson

*** ****** ***** * Murfreesboro, TN 37127

770-***-**** * *.***@*******.***

Dear Human Resource Representative,

I would like to contribute to your organization as a Human Resources

Assistant, utilizing over six years of experience in scheduling, assembling

data, conducting new employee orientation, training, customer relations and

business management. The enclosed resume will provide you with my

professional and educational highlights.

As you will note, I am able to prioritize and complete multiple

projects within time restrictions and within corporate specifications. My

effective communication, teamwork, and organizational skills have allowed

me to build and maintain an outstanding staff. I am also a solution-

oriented individual and was responsible for maintaining relationships with

major Atlanta medical centers including Northside Hospital, DeKalb Medical

Centers, St. Josephs, Piedmont, and Emory to fill staffing needs and

provide direct customer service.

I know that my team-oriented professionalism and dependability will

make me an asset to your organization. At your convenience, I would

appreciate the opportunity to meet with you. Thank you for your time and

consideration. I look forward to hearing from you soon.

Sincerely,

Deborah A. Hobson

Deborah A. Hobson

331 Merlin Drive * Murfreesboro, TN 37127

770-***-**** * *.***@*******.***

OBJECTIVE To contribute to your organization as a Human Resources

Assistant utilizing over six years of experience in scheduling, assembling

data, conducting new hire orientation, customer relations, and business

management.

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PROFILE . Six years experience in Human Resources/Staffing,

who hired, trained, placed,

and motivated 115 associates to maximum productivity,

profitability, and customer

service quality.

. Proven professional, with over 15 years experience in

customer service, adept at prioritizing and completing

multiple projects within strict budgetary/time restrictions

and customer/corporate specifications.

. Received "Top Sales Award 1995" and "ERA Golden Creek

Realty Spirit Award

1999" for outstanding performance and customer support in

Real Estate Sales.

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PROFESSIONAL EXPERIENCE

2009-Present Receptionist/Chiropractic Assistant, Hickory Hills

Chiropractic, Nashville, TN

> Answer phones, schedule patients, and file charts.

> Assist Doctor with patients.

> Part time, as needed

2002 - 2008 Human Resources/Staffing Blackwell and Associates,

Decatur, GA

> Provide Human Resources support for a 115-member staff.

> Accept and review resumes and applications, including

coordinating with an external agency to order background

checks and verify credentials according to hospital

guidelines.

> Schedule and administer skills tests for new applicants.

> Conduct new hire orientation.

> Assemble data for employee files, updating as new

documentation is added.

> Design, implement and assess orientation training programs

for associates. Provide ongoing development, communication

and implementation of employee relations and Worker's

Compensation issues.

> Working knowledge of Labor Laws, FMLA, HIPAA, and Worker's

Compensation.

> Fill staffing needs and provide direct customer service for

major Atlanta medical centers including Northside Hospital,

Dekalb Medical Centers, St. Josephs, Piedmont, and Emory.

> Responsible for company banking and correspondence.

1999 - 2001 Sales and Loan Associate, Value Pawn and Jewelry,

Chattanooga, TN

> Trained with a five-member retail sales team based on a

collaborative sales approach, which expanded a loyal

customer base and increased corporate sales/service.

> Received multiple awards as Top Producer,

achieving/exceeding monthly sales quotas, and winning

special promotions.

> Created merchandise displays, including holiday displays

and special promotions.

Deborah A. Hobson

331 Merlin Drive * Murfreesboro, TN 37127

770-***-**** * *.***@*******.***

PROFESSIONAL EXPERIENCE (Continued)

1994 - 2000 Realtor, ERA Golden Creek Realty, Chattanooga, TN

> Created relocation solutions to homebuyers including

explanations of important issues and questions, guiding

buyers from contract to closing to ensure a smooth and

pleasant experience in buying or selling their home/land.

> Used multiple online and offline resources to locate

appropriate properties, going above and beyond for clients,

thus easing relocation through researching drive time,

schools/education, and customizing client requests.

> Received "Top Sales Award 1995" and "ERA Golden Creek

Realty Spirit Award 1999."

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EDUCATION B.S., Education, The University of Tennessee at Chattanooga

Post Graduate Studies, Computer Science, Chattanooga State

Technical Institute

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REFERENCES Available upon request

Contact this candidate