Administrative Assistant Training

FREDERICA HENDERSON

Current Address:

**** ******** ****

Apt. 1A

Indianapolis, IN 46214

************@*****.***

317-***-****

Permanent Address:

**** ******** ****

Apt. 1A

Indianapolis, IN 46214

EDUCATION

Indiana Business College, Indianapolis, IN

April 2008

Associate Degree of Applied Science in Business and Information Technology, Cumulative GPA 3.4/4.0

TRAINING

Training, Indiana Business College

• Experience with Microsoft Programs, namely Word, Excel, PowerPoint 2003 / 2007 and 2010

• Assisted IBC with Computer Roll Out in 2007

• Computer repair

• Hard drive replacement, CD burner set-up and installation, add RAM, and remove virus abilities

• Research and documentation experience

• Microsoft Exchange Server 2007

• Fax Servers

• HP Printers

• SQL

• VMware 4.0

• TCP/IP

• Windows 2000/2003, XP,

EXPERIENCE

Preferred Companies, Indianapolis, IN

May 2008 -

IT/ Telecom Professional

Present

• Create Image for computers using Ghost Software

• Active Directory Experience

• Implement Hardware and Software

• Build VX Tracker Reports

• Experienced in Mitel IP Phones

• Experienced in Fax Server(GFI/Biscom)

• Experienced with Windows Server 2003/2008

• Training in Office 2010

• Experienced with Windows 7

• Experience in Quickbooks

• Experience in Help Desk Software

IBC Corporate Office, Indianapolis, IN

November 2006 -

March 2008

Administrative Assistant, Financial Aid

• Create organized filing system for Corporate F.A.

• Proficient with office equipment(fax machine, copier, printer, scanner

• Proficient with Microsoft Office 2003/2007

• Type 60 WPM

D Dunlop, Westminster, SC September 2004 - -

mMachine/Forklift Operator/Management October 2005

• Lead a team of 5 individuals on daily tasks

• Operated Machinery and Forklift

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