Customer Service Administrative Assistant

Jessica L. Redzinski

*** ****** *******

New Milford, CT 06776

914-***-****

*******.*********@*****.***

OBJECTIVE

A highly organized, detail oriented and great communication

skills Administrative Assistant that delivers positive results

in a high volume, deadline environment is seeking a full time

position in a company where these skills will add value and

growth to the establishment.

EDUCATION

PURCHASE COLLEGE, STATE UNIVERSITY OF NEW YORK

Bachelor of Liberal Arts, Psychology, Drawing,

Photography September 2006 - December 2008

CONCORDIA COLLEGE, BRONXVILLE, NEW YORK

Bachelor of Liberal Arts, Psychology, Photography

September 2004 - May 2006

EXPERIENCE

5/09 - Present Sieger & Smith, Inc - Steve Vasaka, Scarsdale, New York

Office Assistant

1. Work in Insurance Agency dealing with Workers'

Compensation, disability, commercial, life, health and auto

insurance managing over 500 clients.

1. Manage office and personal bills, bank accounts, issuing

commission to brokers, ordering supplies, organizing

office, clients' information and keeping track of office

meetings, events and seminars, preparing presentations for

meetings, extensive follow up with clients & brokers.

1. Dealing with clients, brokers and Insurance Companies

directly through phone, fax, and email, issuing new quotes,

set up audits, issue certificates of insurance, handling

all claims and billing.

1. Prepare and execute mass mailings using macros, constant

attention to detail and proofreading.

01/09 - 5/09 Dream Jam Productions -Cori Chertoff, Monique Banks, Rick

Chertoff, Rick Dobbis, Mount Kisco, NY

Internship / Part Time Employee

1. Assistant to a partner of a Children's Entertainment

Company by contributing ideas and research for their

website and company. Helped create curriculum and art

activities for book clubs. Edited and created brochures and

helped advertise for the company and the different programs

they offer. Conducted researches to find new and creative

ways to teach the kids.

1. Worked at facility as teaching assistant for book clubs.

Organized facility to better their business and day-to-day

function.

01/08 - 05/08 SUNY Purchase College - Roberto Clemente Middle School,

Harlem, New York

Project Focus Internship

1. Created educational program for after school activities

every week working one on one with the students using

games, worksheets and art projects.

05/08 - 09/08 Doral Arrowwood Resort, Rye Brook, New York

05/07 - 09/07 Hostess, Waitress - Summer Job

1. Worked full-time in greeting, seating and serving members

and customers at the dining venues of Mulligans Restaurant

and The Pub

2. Used networked computer program in placing food orders to

chef and calculating the customer's restaurant bill.

Responsible for maintaining a pristine and friendly

atmosphere for the customers while using time management

and customer service skills.

05/06 - 08/06 McGrath Management, North Salem, New York

Lifeguard - Summer Job

1. Red Cross certified in First-Aid, CPR Infant/Adult and

Emergency First Responder

06/02 - 08/06 The Great Atlantic and Pacific Tea Company, Brewster, NY

Front End Manager, Customer Service Representative, Cashier

1. Supervised employees with regard to their work schedule,

cash drawers, and break time while training new cashiers

and new courtesy desk attendants. Responsible for courtesy

desk tasks.

COMPUTER SKILLS

Proficient in Microsoft Word, Excel, Power Point, Outlook,

Citrix, Bridge, Easy Apps

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