Customer Service Sales
Resume:
Objective
I am looking for an entry level position in a new company that can utilize
my abilities to their fullest advantage.
Experience
Ceva Logistics September 2009-April 2010
Booked, processed and tracked international air shipments in accordance
with TSA and US Customs regulations
Created and processed daily reports for major accounts
Reported to customers any delays and the appropriate steps taken to resolve
the delay
Data entered all shipments into local system
Panalpina Inc. May 2007-January 2009
Booked, processed and tracked international air shipments in accordance
with TSA and US Customs regulations
Created and processed daily reports for major accounts
Data entered all shipments into internal and external systems
Worked closely with all major accounts and sales associates to provide the
best customer service
Kintetsu World Express Inc. May 2004-November 2006
Booked, processed and tracked international air shipments in accordance
with TSA and US Customs regulations
Created and processed daily reports for major accounts
Data entered all shipments into internal and external systems
Worked closely with management, sales and vendors to increase revenue by
30%
Skills
80 WPM
Exceptional customer service
Well mannered phone skills
10 key
Microsoft Office
Windows and Linux operating systems
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