Customer Service Sales
Resume:
Patrick Zamora
Irving, Texas 75062
**************@*******.***
EDUCATION:
University of California-Berkeley
Bachelor of Science - 1991
Major: Electrical Engineering/Computer Science
DeVry University
Bachelors of Science - 2002
Major: Information Technology
Specialization: Website Creation/Management
SPECIALIZED INDUSTRY SKILLS:
. Microcontrollers
. Microchip peripherals
. Microchip function and compatibility with other microchips
. Windows 95/98/NT/XP
. C Programming
. MS Office
. Hardware design
. Sales via education of customer
. Lotus
. Oracle - PL/SQL
. Ingres
. HTML/Flash
. JAVA
EXPERIENCE:
Pizza Hut - Customer Service (12/03 - 3/06) Order Entry, Customer Service
Victory Sales of America (Sales) 10/94 - 1/96 & 7/97 - 1/98)
Sales Engineer:
Called directly on top accounts in Northern Ohio; facilitated manufacturer
visits and reports; coordinated technical discussions with customer
engineering; design-win goal setting and tracking; resellers' main contact
to ensure promotion of lines; sales follow-up via telephone; strong
technical knowledge of manufacturer lines (Lucent, SandDisk, WSi,
Siliconix, Matra, Telefunken, Unitrode)
Cypress Semiconductor 5/91 - 10/94
Strategic Marketing Engineer (7/92 - 10/94)
Consistent review of competitor product lines; review future technologies
(at the time: FLASH). Created monthly "Product Updates" to inform Tactical
Marketing and "Distribution Updates" to inform distributors (resellers) of
product line emphasis. Create weekly Ingres (database) reports for all
product lines to evaluate Bookings/Billings against Beginning of Quarter
(BOQ) goals.
Tactical Marketing Engineer (5/91 - 7/92)
Provide immediate factory response to help Sales book orders; pricing;
cohesive tracking of customer designs/productions via Sales feedback;
review of customer drawings against factory drawings; continuous contact
with Strategic Marketing to increase opportunities and run-rate business.
Contact this candidate