Customer Service Sales
Resume:
DEBORAH M. PIORKOWSKI
Stamford, CT 06906
OBJECTIVE:
To obtain a position with opportunity to utilize my past
experience.
QUALIFICATIONS:
Experience working with top management in several aspects of a
corporate organization.
EXPERIENCE:
Fordham Marble Company, Stamford, CT 11/3/03
to 8/25/09
Operations Manager
. Accounts Payable. Enter invoices and cut checks.
. Accounts Receivable. Invoicing, collections, deposits and posting.
. Schedule installations and deliveries with customers daily (including
paperwork)
. Schedule template appointments with customers.
. Arrange for Certificate of Insurance and Workman's Comp. for jobs
requiring it.
. Process work orders and purchase orders in system.
. Office managerial duties - equipment maintenance, ordering supplies,
main server backup, mail and UPS/Federal Express packages in and out.
Sales Assistant
. Sales support (typing estimates, etc.) and customer service.
. Process work orders and purchase orders.
. Customer invoicing.
. Vendor contact for product availability, sizing, pricing and shipping.
. Liaison to factory on order status and completion
. Process work orders with layout drawings to be templated.
. Brochure mailings
Cognitronics Corporation, Danbury, CT 10/31/88 to
8/2/02
Sales Administrator
. Sales support and customer service.
. Inside sales - pricing, availability and customer needs.
. Process purchase orders.
. Liaison to manufacturing regarding production schedule and
availability to ship custom configured products to customer, customer
emergencies and expediting.
. Calculate sales commission of account executives for approval and
payment.
. Maintain all sales financial databases for the purpose of numerous
reports; forecast, bookings and shipments.
. Assigned and completed task of hiring new travel agency for the
Company in an effort to decrease cost.
. Instrumental in compiling and instituting quality control procedures
in the Sales department for ISO 9000 certification and continuing
updates.
Executive Assistant to President, CEO and Chairman of the Board
. Travel arrangements - personal and corporate
. Submit all medical/dental bills to insurance company for family and
follow up.
. Compile and process expense reports
. Arrangements for Board of Directors' meetings and preparations of
reports.
. Invoice monthly maintenance contracts.
. Shareholder relations, mailings and filings with the SEC.
. Advise employees of stock purchase/option plan grants and process the
exercising of the options.
. Employee benefits and office managerial duties.
Conair Corporation, Stamford, CT 3/10/86 to
10/28/88
Executive Secretary to Vice President of Purchasing/Planning
. Compile, maintain and update pricing reports.
. Vendor contact regarding production and shipment of inventory.
. Process requests for samples
. Purchasing of art print work (labels, rebates, etc.) and office
supplies.
. Travel and meeting arrangements.
. Organized and set up new filing system for Purchasing department.
Revere Copper and Brass Inc., Stamford, CT 6/27/85
to 3/7/86
Executive Secretary to Executive Vice President
. Responsible for incoming capital appropriations from all divisions,
compile for Board of Directors approval and follow-up with division
heads and completion reports.
. Service Award Program for the Company - monitor personnel date of
hire, request choice of award, ordering and distribution of same.
. Assumed duties of the Executive Assistant to the President, CEO and
Chairman of the Board in her absence.
. Liaison to all Division Managers regarding reports, problems, etc. at
the plant sites.
. Travel, meeting and luncheon arrangements.
EDUCATION:
Completed classroom instruction on Harvard Graphics, Excel, MS Word
and PowerPoint software.
Katharine Gibbs School, Norwalk, CT - Administrative Assistant course
with Certificate of Completion.
SKILLS:
Typing: 60-70 wpm Greg Shorthand
Software: Quick Books Manufacturing. Windows 98, Windows XP, Windows
Vista, Lotus Word Pro, Excel, PowerPoint and Microsoft Outlook. Harvard
Graphics, Word Perfect.
Contact this candidate