Customer Service Manager
Resume:
SUMARY
Earned high rating for customer satisfaction while working in fast
paced work environments.
Bilingual. Competent to communicate fluently with customers in
English and Spanish.
Recognized computer and math skills.
Recognized for maintaining excellent relations with administration,
co-workers, and clients.
Positive team player with problem solving skills.
Excellent people skills.
EDUCATION
Palm Beach Community College Boca Raton, FL 09/2010 Presen
General Studies t
Major: Business Management
West Boca Raton High School 08/2005 05/2009
High School Diploma
WORK EXPERIENCE
kohl's 10/2009 01/2010
Overnight Ad Set Associate/Overnight Freight
Responsible for setting promotional and
non-promotional signs.
Works Independently.
Complied with specific deadlines.
Lift heavy packages and put them in order.
UPS Inc., Pompano Beach, FL 10/2008
01/2009
Driver Helper/Package Handler
Sorted and delivered mail packages in a daily
basis.
Constantly walking and lifting heavy packages.
Publix Super Markets Inc., West Palm Beach, FL 10/2004
01/2007
Front Service Clerk, Customer service
Provided customer service in a fast pace
supermarket.
Answer phone calls and help customers with their
questions on a daily basis.
Helped customers to place their groceries in the
car.
Able to communicate with customers in both English
and Spanish.
Dominic's Restaurant, Boca Raton, FL 07/2008 10/200
8
Busboy, Waiter
Provided customer satisfaction in an upscale Boca
Raton Restaurant.
Able to communicate with customers in both English
and Spanish.
Rotelli's Restaurant, Boca Raton, FL 11/2008
09/2009
Delivery Driver
. Provided customer satisfaction in an upscale Boca Raton
Restaurant.
. Able to communicate with customers in both English and
Spanish.
. Delivered food on time.
References
Steven Holcberg - Publix Manager
Julissa Morocho - FedEx Manager
JeanPaul Torres - Baby's R Us Associate
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