Customer Service Security

James T. Patchkofsky

** ******** ******

Springfield, MA 01104

Main 203-***-****

Home 413-***-****

*********@*******.***

Employment Objective

Security Enforcement, Transportation, and Warehouse Professional seeking a position in a quality

organization in order to contribute skills and performance to benefit the growth of the company.

Summary of Qualifications

Dedicated, results orientated and well-qualified professional with a vast array of experience as a

security officer, protecting property and providing a safe environment; expert and skilled heavy

equipment driver; and seasoned, competent warehouse professional. Proficient in investigative

procedures, incident report writing, patrolling, surveillance, and undercover operations. Operated

several types of warehouse power equipment while maintaining a CDL-B. Able to operate

common computer software applications. Committed to enhancing knowledge of security

techniques and maintaining OSHA regulations.

• •

CDL Class B Driver Firefighting

• •

Business / Residential Moves Janitorial Services

• •

General Office Installations Conflict Management

• •

Security Management

• •

Auxillary Police Inventory

• •

Threat Analysis Written/Oral Communication

Employment History

Spacefitters, Inc., Windsor, CT

Corporate Driver/Mover, 2008-2010

Transported and setup corporate facilities. Responsible for securing and transporting confidential

materials. Warehouse inventory, pulling pieces for orders, and loading truck for delivery. Travel

throughout eastern and central United States delivering government computers. Basic setup and

breaking down of computer systems. Maintained accurate and complete driving and inventory

records. Provided security for all loads. Performed general maintenance in the field and

warehouse. Participated in multiple charity events. Demonstrated superior customer service and

professionalism at every level.

BKM Enterprises, E. Hartford, CT

Corporate Driver/Mover, 1998-2008

Responsible for the delivery and setup of large offices and home deliveries. General

warehousing of equipment, furniture, and supplies. Deliveries throughout the east coast. Basic

setup of computer systems. All loads delivered in a timely and professional manner. Foreman on

many jobs. All driving and inventory records accurately maintained.

Sports Zone, Holyoke, MA

Assistant Manager, 2006-2009

A team leader responsible for a varied number of employees to achieve maximum sales, profits,

and customer satisfaction. Warehoused and inventoried stock. Reorganized and merchandised

store. Assisted in training new employees to their respected roles. Provided security to the store.

Responded to customer inquiries, complaints, and incidents in a positive manner. General

maintenance and janitorial services as needed.

Oxford Fire Department, Oxford, CT

Volunteer Fireman (Lieutenant), 1992-2003

Responsible for extinguishing various types of fires. Complete knowledge of search and rescue.

Mechanical and general maintenance of all equipment and vehicles. Ready at a moments notice

to assist other fire departments when called upon.

Security Management Services, Stamford, CT

Security Officer, 1991-1996

Performed access control checks and facility protection tasks. Emergency response for

employees and management. Checked employee and visitor credentials and identifications.

Prepared to perform first aid, CPR, and crisis management. Guarded, monitored, and patrolled

premises for theft, violence, and infraction of rules. Answered alarms, telephone calls and

provided information during business and non-business hours. Investigated various disturbances

offering resolutions and always keeping the client happy and satisfied. Inspected and adjusted

security systems, equipment, and machinery to ensure operational use.

IGA, Shelton, CT

General Laborer, 1990-1993

Responsible for stocking the frozen food and dairy sections. Stripped and waxed supermarket

floors. Performed general maintenance in addition to cleaning entire grocery store.

Quassy Park, Middlebury, CT

Groundskeeper/Custodial Services

Maintained the grounds according to park guidelines and regulations. Cleaned and maintained

rides and performed various other custodial services.

Education

H.S Diploma, General Studies

Masuk High School, Monroe, CT

Certifications and Licenses

TCI Welding

Certified

Firefighting 1 & 2 ~ CPR ~ Blood Bourne ~ Hazmat

Certified

Licensure CDL B

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