System Data Entry

YVONNE FELICIANO

*** ** ***** ** *.Miami Beach FL

33162

(H) 305-***-**** (C) 305-***-****

*****.**********@*********.***

SUMMARY OF QUALIFICATIONS

Over 12 years of progressive professional work

related experience

Self motivated; able to set effective priorities

and implement decisions to achieve immediate and

long-term goals and meet operational deadlines

Strong analytical and trouble shooting skills

Excellent organization, communication skills and

time management

Goal-oriented, hard worker with supporting

background and education capabilities

Energetic self starter with highly effective

problem solving skills

Proven interpersonal skills, excellent in dealing

with staff and management

Proficient with operating systems, Windows

95/98/2000/ME/XP, Microsoft Office 2000, Access,

Microsoft Outlook, Excel

TCP/IP, IPX/SPX and DHCP for internet and network

connections

Fluent in Spanish and English

Professional Experience

Computer Operator/MIS Assistant 1992-Present

Little Havana Activities and Nutrition Centers of Dade County, Inc.

Miami Fl

. Assist in implementation of Novell 3.0 Computer System

. Assist programmer in implementation of company generated software

. Responsible for maintaining staff training on all new system upgrades

. Liaison with programmer and end users

. Daily data entry of 16 site information

. Run monthly reports for federal, state and local funding sources such

as Ryan White through SDIS System, and the Alliance for aging

utilizing CIRTS system

. Assist MIS Director with system upgrade from Novell 3.0 to Windows NT

. Generate program-related queries on Access 2000

. Trouble and debug company based software, maintain/upgrade hardware as

well as peripherals

. Run system backup on a daily basis

. Responsible for maintaining computer related materials related

software and supplies

. Assist in the coordination and design of all companys work related

reporting forms

Education

Mimai Dade College 1999

Computer Science Miami, FL

Computer Learning Center 1991

Certification: Computer Operations McLean, VA

Casino Dealers Academy 2009

Certification: Games Dealer Hollywood, FL

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