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Customer Quality

Location:
Powell, TN, 37849
Posted:
October 11, 2010

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Resume:

Marita L. Hood

P.O. Box ****

Cell 662-***-****

Powell Tn 37849

*******@*******.***

865-***-****

Overview:

I am an ambitious, hard working leader who thrives on motivating

people around me. I have been professionally recognized by my

employer for my flexibility, adaptability and my continued

contributions to growth and profitability. My experience is

dedicated to meeting customer's needs. I take an enthusiastic

interest in "My JOB", whatever that may involve. I enjoy working

with any TEAM to achieve these standards and goals.

Strengths:

Decision Making Skills Problem Solving Abilities

Highly Computer Literate Motivational Skills Team

Building Skills

Education:

Gadsden State Community College Anniston, AL

May, 2006

Major: Network Administration

GPA: 3.81

Awards: Computer Science Outstanding Student Award,

Phi Theta Kappa Competitive Scholarship Recipient

Work Experience:

Arcade Marketing Inc

Title: CSR

Chattanooga, TN Feb

2007-2010

Responsibilities: Procuring quotes for the customer.

Initializing jobs in our computer system. Receive files from

customers, schedule jobs for set up in pre-press. Send

proofs out to the customer and retailers for approvals

working with both until final approval is achieved. Go on

press okays with the customer.

Georgia Housing Authority

Rome, GA

July2006-Sept.2006

Title: Assistant Teacher

Gadsden State Community College Anniston, AL

2005-May 2006

Title: Math Tutor

Colonial Bank Anniston, AL

2003-2004

Title: Teller

Quebecor World Corinth, MS

1980-2003

Offset Customer Technical Service

Representative 3 Years

Offset Prep (Team Leader)

13 Years

Offset Press

2 Years

Bindery

2 Years

Quality

2 Years

Responsibilities: Approved completed work coming off the

press. Worked with all customers. Worked directly with high

level customers which included National Geographic and

Quebecor World, Teen Customer, FHM, Crate and Barrel, Sears,

Norm Thompson, etc. To insure product quality consistent

with customer standards. I was directly responsible for all

aspects from coordinating Offset digital to plate

activities, experienced Platemaker. Proofed all digital

materials for detailed accuracy and reviewed them with the

customer before printing. Checked all Kodak Approvals made

for the offset presses and oversaw all color corrections.

Confirmed product quality consistent with customer

standards.

Academic Honors:

Faculty sponsored scholarship recipient at

Gadsden State

Named to National Dean's List (2005 & 2006)

Member Phi Theta Kappa Honors Society

Personal:

I enjoy all aspects of working with computers. I also

like building web pages.

Served on the company safety committee as a Certified

First Aid employee.

References: Available upon request

.



Contact this candidate