Customer Service Data Entry

*** **** ******, **. *******, Il. *****

Benjamin W. Silliman 847-***-****

*********@*******.***

Professional Profile

Career Objective

Seeking a challenging career with a progressive organization to utilize my skills, abilities,

with opportunity for advancement.

Personal Profile

With over seven years in customer service I have outstanding communication skills as well as people skills.

Additionally, my organizational skills and computer skills are proficient. I also have an aptitude to multi task and be

diverse. Lastly, I am more then capable at meeting concise deadlines.

Professional Experience

Primary Functional Expertise

• I am very compent with Microsoft Office.

Many of my day to day duties included spreadsheet setup and data entry.

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Writing to many of my accounts has made me excemptionally skilled in Microsoft Word.

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• I was trained in many departments at the Gordon Flesch company.

I was trained to manage and back up facilitiy management accounts

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I was trained in the warehouse to take stock on machines coming and going.

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I was also trained to answer customer phone calls and direct them to the apporiate department.

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• I able to meet short deadlines while still producing excellent quality work.

With management spreadsheets and maintaining multiple accounts deadlines are constant ordeal that I have

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learned to overcome with exceptional skill.

While meeting multiple deadlines I have learned to maintain quality and even at times improving on

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efficiency.

Work Experience

• Gordon Flesch Co. – F.M. Support Coordinator October 2007 – Present

• Duties include spreadsheet creation, data entry, training new employees, meeting customer request,

warehouse duties, switchboard, maintain and managing multiple accounts.

• Bari Beef – Warehouse & Driver March 2003 – October 2007

Duties included inventory, production, loading trucks, unloading trucks, and delivering products to customers.

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• Danny’s Pizza – Manager October 2002 – March 2003

Duties included scheduling, inventory, hiring, training, sustaining customer satistfaction, and key holder.

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• Pizzaria Venti - Manger August 1999 – Septmeber 2002

Duties included scheduling, inventory, hiring, training, sustaining customer satistfaction, and key holder.

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Computer Skills Summary

Microsoft Word Digital Storefront

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Microsoft Excel Microsoft Outlook

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Microsoft PowerPoint

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Education

Larkin High School – Elgin, Illinois

GED, 2002

Ashford Unversity – Chicago, Illinois

2008 - Present

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