Customer Service Management

***** * **** ***** . ******, CO. ***** . PHONE 303-***-****

ROBYN L. PAULDING

OBJECTIVE

I am very hardworking, high-initiative,

detail-oriented individual. I learn quickly

and apply what I learn to my work. I have

excellent customer service skills and

management training. I work well in fast-paced

environments. I am looking for a company that

works as hard as I do and respects its

employee's attributes and their dedication to

the workplace.

EDUCATION & SKILLS

1999 Diploma Rangeview High School Aurora, CO

Typing skills 50 wpm

Microsoft Office

Adobe Photoshop

Adobe Acrobat Professional

Data entry

Filing

Scanning

WORK EXPERIENCE

March 2005 - April 2010 FedEx Office Aurora,

CO

Center Specialist / Lead Project Coordinator

Exceptional Customer Service

Management of incoming and outgoing calls

Skilled copy and facsimile operation

Skilled computer utilization

Project managing all customer jobs

Document Creation

Shipping FedEx Packages

August 2002 - January 2004 P.S. Framing

Aurora, CO

Framer

Exceptional Customer Service

Management of incoming and outgoing calls

Skilled copy and facsimile operation

Building Frames

June 2000 - July 2002 Pizza Hut Aurora, CO

Shift Manager

Exceptional Customer Service

Management Training

Management of incoming and outgoing calls

Inventory Control

REFERENCES

Available upon request

Contact this candidate