JOYCE P. TURNER
**** ********* ******* ***** . *********, NC 28206 . 704-***-**** .
************@******.***
OBJECTIVE: To have a position where I can use my skills and hardworking
ability to benefit my employer and be of service to others.
EXPERIENCE:
Arbor Education and Training (paid to volunteer) Charlotte, NC
Office Assistant June 2010 to September 2010
. Received clients at Arbor, determined nature of business
and directed them to appropriate staff
. Answer multi-line phone system and routed calls to
appropriate staff
. Schedule appointments for clients and for conference room
meeting
. Handle all client filing, copying of client information
and answering client inquiries
. Facilitate job search responsibilities for clients at
Arbor
. Guide clients in the use of computer, use of fax machine
and all other job search materials
Carolinas Medical Center Charlotte, NC
Linen Service Specialist July 2008 to September 2009
. Managed linen services, including machine operation, stock
control and accountability and usage numbers
. Washed, iron and pressed dirty linen in preparation for
hospitals and different medical clinics
. Performed Infection Control Standards to meet compliance
regulations
. Participated in Continuing Education and Training programs
as required
Interstate Contract Cleaning Charlotte, NC
Environmental Specialist August 2005 to June 2008
. Answered all customer inquires concerning cleaning of
floors and carpets
. Cleaned bathroom, offices and common areas for staff and
patients
. Conducted large-scale physical inventory for reorder
. Supervised maintenance of premises, ensuring neatness and
cleanliness
YWCA Women's Residence New York, NY
Site Monitor Supervisor November 1997 to May 2003
. Supervised eight employees, maintaining schedules,
emergency protocol and security procedures.
. Administered daily schedules, approved time cards and
payroll,
. Process Daily incident reports regarding the residents.
. Coordinated client services and served as liaison between
client and staff.
. Answered telephones and put residents mail in boxes
according to name room number
Catholic Guardian Society New York< NY
Case Aid September 1994 to September 1997
. Coordinated Program activities for mentally and physically
handicap
. Engaged in all client related activities including
distributing medication, and feeding and showering clients
. Operated organization's vehicle for daily outing and
appointments
EXTERNSHIP: Unity Healthcare Charlotte, NC
Unit Health Coordinator May 2010 to June 2010
. Prepared treatment rooms for examination of patients
. Assisted in the examination and treatment of patients
. Measured and recorded vital signs, such as pulse rate,
temperature and blood pressure
. Scheduled patient's appointments before and after visits
EDUCATION: Divine Health Academy Charlotte, NC
Medical Administrative Assistant Certification 2010
Education Opportunity Center Yonkers, NY
Emergency Medical Technician 1980