Manager Customer Service
Resume:
jan E. rood
Lake Forest Park, Washington 98155
********@*******.***
OBJECTIVE: SEEKING A FULL-TIME POSITION WHERE I CAN APPLY MY ORGANIZATIONAL
AND/OR CUSTOMER SERVICE SKILLS TO CONTRIBUTE TO BUSINESS SUCCESS.
Work/Volunteer Experience
Shoreline School District/Northshore School District October 2008-June
2010
Para Educator, Title 1 support
Work one-on-one and with small groups of elementary (K-6) and special ed.
students. Subject areas included math, reading, and writing, as well as
behavioral issues.
Various Volunteer and Board Member Positions September 1997- present
UW Alumnae Board - organized annual fundraising fair
Shoreline Public Schools Foundation - organized annual fundraising events
and membership recruitment
FC Shoreline Soccer Team, Asst. Coach - worked with girls from 7 - 17 years
old.
Shoreline Schools - parent volunteer in the classroom
General Employment/Core Staff May 1993-December 1994
Bellevue, WA
Recruiting Coordinator - Designed and implemented a recruiting program for
attracting temporary employees
Sabbatical
May 1991-May 1993
Dedicated full-time to caring for my twins.
Manus Temporary Services February 1982-May 1991
Seattle, WA
General Manager - Hired at the entry level position of Placement
Coordinator and was promoted to several increasingly responsible positions
with the last position held being General Manager. My responsibilities as
General Manager included the following:
. Managed and performed sales and service activities including
participation in the RFP and negotiation process for large major
accounts
. Responsible for ensuring client satisfaction
. Supervision of 12-15 employees in multiple offices
. Planned and executed on a budget of $5M+
. Developed and implemented an employee training program
Education
University of Washington, Seattle, WA B.A., Sociology
TECHNICAL SKILLS
Microsoft Office suite of applications.
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