SUMMARY
. Proven leader demonstrating strong management, training, recruiting
and customer service skills
. Knowledgeable in State, Federal and Local laws, Cobra, FMLA and
Worker's Compensation
. Proven ability to handle multiple tasks, motivate employees and meet
specific corporate objectives.
. Solid team building skills, effective communicator, detailed and
persuasive
. Proven experience in virtual collaboration, virtual teams,
telecommuting, and e-mail management
PROFESSIONAL EXPERIENCE
VITEL COMMUNICATIONS Houston - Dallas, TX- Atlanta, GA 4/2006-
Present
Human Resource Specialist
. Mange HR functions including assisting the Operations Manager with
developing training plans in accordance with departmental and company
objectives for three locations.
. Oversee and conduct effective interviews to achieve company hiring
goals
. Report results of interviews and new hire metrics to the Vice
President of Human Resources and recommend enhances to the current
recruitment advertising program
. Coordinates management training for interviewing, terminations,
promotions, performance reviews, safety and sexual harassment.
. Prepares reports and makes recommendations to management on ways to
lower absenteeism and turnover percentages.
. Counsels employees concerning work related problems. Maintains
records for EEO and I-9 reporting requirements.
. Prepare employee separation notices and related documentation, and
conduct exit interviews to determine reasons behind separations.
Represent company at personnel-related hearings and investigations.
. HR database maintenance. Prepare paperwork for employee status
changes, organizational changes etc.
. Provided Benefit administration for all employee leaves and workers
compensation.
COUNTRYWIDE FINANCIAL (CONTRACT) DALLAS, TX 8/2005-
3/2006
Leave of Absence Coordinator
. Administered employee leaves managing a case load of 300 employees on
a daily basis.
. Provided training to over 150 employees on the Leave of Absence
policy.
. Reviewed, informed and discussed employee's eligibility for FMLA/CFRA
and Non-FMLA, and Personal leaves.
. Maintained records for employees out on FMLA using PeopleSoft.
. Counseled managers on FMLA policy and employee eligibility.
LABCORP HOUSTON, TX 12/2004-
8/2005
Human Resource Specialist
. Administered all FMLA, STD (Aetna), Military, and Personal leaves for
500 + employees.
. Managed employee data using ADP system.
. Created and distributed weekly HR data reports.
. Researched and reported to management on complex employee relations
issues not covered in company policies and procedures.
TYLER PIPE TYLER, TX 1/2004-
9/2004
Senior Human Resources Assistant
. Posted job openings, reviewed resumes and interviewed candidates on a
daily basis
. Conducted tours for job candidates and explained the positive aspects
of working for the Tyler Pipe.
. Created FMLA and STD reports on a bi-weekly basis.
. Track employee attendance using the point system and administered
disciplinary actions.
. Acted as point of contact for the Texas Workforce Commission,
responding to claim issues and employment verifications.
ePARTNERS IRVING, TX 05/2000-
06/2002
Human Resources Administrator
. Served as first point of contact for HR department
. Screened applicants for interviews, On-boarded new hires processing of
new hire paperwork, and facilitated orientation.
. Administered benefit enrollments.
. Served as the liaison between employees and external vendors such as;
VSP, Guardian, COBRA, and UNUM regarding 401K, FLEX 125, Long and
Short term disability and FMLA Coverage.
. Created and distributed weekly report with projected company
utilization on attrition.
EDUCATION
Texas Woman's University, Denton
BA Degree Psychology (1999)