Manager Human Resources
Resume:
Barbara Ann Scheetz
Fairburn, GA 30213
Phone: 404-***-****
E-mail: **********@*********.***
EXECUTIVE SUMMARY
Dedicated and highly qualified professional with a winning combination of
business, operations and human resources experience. Known for
collaborating with senior management to support and further corporate
goals. Possess broad knowledge of human resources in a union environment
for a Fortune 500 company. Demonstrated experience initiating cost
containment strategies resulting in significant savings and resolving long-
standing problems while creating solutions that improve operational
efficiency. Excellent ability to develop and implement strategic plans for
talent acquisition and succession planning. Expertise includes:
Operations Management Training Design & Development
Policy Design & Administration Benefits Administration
Employee Relations Harassment/EEO Compliance
PROFESSIONAL EXPERIENCE
CSX INTERMODAL, Jacksonville, FL
Fortune 500 company providing rail-based transportation services. Attained
multiple promotions including Manager Terminal Administration, Trainer
Terminal Operations and Supervisor Terminal Services.
Manager Terminal Administration, Atlanta & Fairburn, GA
2006-2009
Reported to terminal managers for Atlanta and Fairburn terminals. Managed
human resource functions including recruiting, hiring, orientation,
benefits administration and training. Provided training and support for
new equipment and business procedures. Monitored compliance with
procedures and handled disciplinary action when required.
> Participated in training and implementation of wireless computers for
yard equipment at three terminals to facilitate real-time reporting of
equipment movement within terminals which resulted in real-time
accuracy of inventory and improved information for customers. It also
produced significant savings in labor costs by reducing time spent
searching for equipment.
> Supported training and implementation of wireless inspection units to
improve gate processing times and facilitate more accurate reporting
of equipment damage resulting in significant savings on equipment
repair costs.
> Supervised training and implementation of new payroll system.
Provided detailed feedback to programmers on system issues and
assisted in testing fixes.
> Attained 100% win rate for unemployment claims.
Trainer Terminal Operations, Jacksonville, FL
1997 - 2006
Reported to Director Process Improvement. Designed and created interactive
training courses and on-line help text for internally developed terminal
operating system. Monitored terminal compliance with billing procedures
including on site audits and additional training. Worked with senior and
middle management to coordinate needs concerning changes and enhancements
to the operating systems. Provided orientation training on email and file
storage for new management employees at the corporate headquarters.
> Converted a hard copy procedures manual to an on-line document saving
all printing and mailing costs as well as enabling immediate updates
to procedures as needed while providing one point of contact for the
most current information.
> Worked with financial department to ensure terminals were billing for
all terminal services. Received an award for this project because it
netted $2 million to the bottom line in one quarter.
> Traveled to all of the 34 field locations to provide procedure
auditing, classes and one-on-one training to terminal employees.
> Created and delivered presentations to show what our terminal
operating system could do. These presentations were to facilitate
sale of the system to intermodal companies in Europe.
> Developed forms which could be accessed on-line to save mailing and
fax costs for HR, Labor Relations and Safety departments.
BARBARA ANN SCHEETZ
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Supervisor Terminal Services, Jacksonville, FL
1995 - 1997
Reported to Terminal Manager. Assigned to test and implementation team for
ITOPS, a terminal operating system. Wrote help text for the system.
Provided classroom instruction and one-on-one assistance during
implementations. Developed hard copy and electronic training materials for
internal systems and MS Office products.
> Wrote a policies and procedures manual for terminal employees. This
manual was used to help programmers understand how the new operating
system would be used.
> Provided subject matter expertise, graphics, planning, programming and
voice-overs for nine interactive multimedia courses designed to
provide consistent training for the internally developed terminal
operating system.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Florida Community College, Jacksonville, FL
Courses in MS Word and MS Excel
Belleville Area College, Belleville, IL
Courses in WordStar and Accounting
Bowling Green State University Firelands Campus, Huron, OH
General Studies
Baldwin-Wallace College, Berea, OH
Vocal Music Education
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