Customer Service Data Entry

Location:

Posted:

October 19, 2010

Dena L. Plantage

Oak Hills, CA 92344

OBJECTIVE: To be a respectful person and to maintain respect in any given

circumstance. To give exceptional Customer Service that is something I

believe in. To excel and to learn that every day is a learning experience

to which I should apply my knowledge and strengths to the Company at all

times.

EDUCATION

1986-1990 Ganesha High School Pomona, CA

2005 Certificate, A.G.I. Technical Institute Hesperia, CA

(Medi-Soft Billing Program, Typing, Medical

Insurance Billing)

EMPLOYMENT

1993-2003 Department Head, Stater Brothers Companies

Manager experience, Customer Service, phones, filing,

creating weekly work schedules, responsible for written

recommendations and disciplinary actions, ordering inventory,

counting inventory.

2006-2007 Data Entry, Hesperia Truss

Creating record file numbers and new charts, pulling and

filing files on request, customer service when they walked

in, created proposals, contracts, and some experience with

pre-liens on request, also worked with the alpine billing

program and excel, Microsoft programs, phones, faxing, follow

up letters, e.t.c.

2007-Current Marketing Assistant, Environmental Cost Control

Data entry, creating & designing brochures and postcards,

data mining, mailing brochures, follow up letters, photo

suite, office word, Microsoft programs, excel, power point,

phones, ordering supplies, e.t.c.

Personal Highlights

Works effectively under demanding conditions, strong multi-

tasking skills, strong work ethic, reliable, organized and

capable of delegating, equally effective in an independent

role.