BRIAN MONROE
**** ***** ***** ****** # **** - Jackson TN. 38305 - Phone: 731- 444-3884
OBJECTIVE:
To obtain a position in a stable and successful company and utilize my
experience and knowledge towards the highest extent.
WORK EXPERIENCE
JC Penney, Jackson, Tennessee
September 06-April 2010
V Answer incoming calls; handle receiving call for customer's needs and
assistant.
V Accurate message taking, greeting customers...
V Arranged conference room scheduling for employees.
V Relief's employees during breaks and lunch time.
V Responsible for merchandise of price changes for upcoming sales.
V Performed a variety of assignments: inside sales, stocking
merchandise, organizing me chaise for inventory.
Apria Healthcare
Medicare Suspended Billing
April 19-September 2010
V Generate and analyzes reports to identify problems and trends in
revenue
V Developed necessary corrective action to resolve deficiencies.
V Handle complex suspended billing to ensure accurate and timely
reimbursement
V Contacts insurers / payers to verify insurance coverage and
eligibility requirements of patients.
V Enter information into the computer system in an accurate and
efficient manner to facilitate the insurance verification and
authorization process.
V Ensure paperwork is completed accurately and efficiently to facilitate
data entry, accounts receivable and delivery of the order placed.
V Distributes copies of paperwork to appropriate personnel
V Obtains verbal / written authorization for medical treatment from
appropriate sources
EDUCATION
Lane College-Jackson, Tennessee
. B.S. Chemistry/Biology
. Received awards for outstanding achievement
. Citizenship Awards
. Employee of Month Awards
. Proficient with Microsoft word, Power Point, Internet
Reference for Brian Monroe
1580 N Royal Street Apt 2012
Jackson, Tn 38305
************@*****.***
Mr. Lionel Pitts Mr. Walter Bruce
Friend for 4 years Friend for 9 years
Memphis, TN 38598 Austin, TX 25687
Mr. Horace Walker Ms. Lucille
Manger at J C Penney's Manager at J C Penney's
112 North Parkway 112 North Parkway
Jackson, TN 38301 Jackson, TN 38305
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