Customer Service Quality Control

Maybel Gallardo

**** **** ** ******, *** # ***

Hialeah, Fl, 33012

Cell: 786-***-**** E-mail: *.**********@*****.***

OBJECTIVE

To bring to your company enthusiasm, dedication, responsibility, and good work ethic,

combined with a desire to utilize my skills obtained through experience.

EXPERIENCE

Bell’

s Company Bradenton, Fl

Clothes Organizer 12/05-03/06

• Tagged the new clothes that came in boxes.

• Organized them in hangers.

• Returned the clothes to new boxes and labeled those boxes.

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United Business Corporation Miami, Fl

Prepping Department 04/06-05/07

• Organized medical records for the hospitals.

• Processing of images/rolls of fetal monitors.

• Quality control of processed rolls.

• Organized files and folders.

• Data entry of fetal monitors.

• Organized architectural drawings for City of Miami.

Victoria’s Secret Boutique Miami, Fl

Staff Department 05/08-06/08

• Cashier

• Organized clothes and other accessories.

• Customer service.

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Community Education Department Miami, Fl

Student Assistant 06/08-08/10

• Student enrollment.

• Give students information about educational programs.

• Answer phone calls and transfer them to appropriate staff member.

• Perform general clerical duties such as faxing, photocopying, and filing.

• Maintain and distribute coordinator weekly class squedules.

• Support staff in assigned project based work.

EDUCATION

“Carlos Manuel de Cespedes” High School Havana, Cuba

2000-2004

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“La Salle” Catholic School Havana, Cuba

2001-2002

• General Computer Course

• Typing (35-40 words per minute)

Miami Dade College- EAP Program Miami, Fl

2006-2008

Miami Dade College- AA Associate Miami, Fl

2008-2010

SKILLS

• Computer and Internet literate; light typing abilities.

• Assertive, self-motivated, goal-oriented, organized and efficient.

• A flexible, cooperative, hard worker, team player and reliable.

• A good morale builder.

• Able to read write, and speak Spanish and English.

REFERENCES

Professional and personal references available upon request.

Contact this candidate