Customer Service Administrative Assistant
Resume:
Sandra Y. Topp
Charlotte, NC 28270
704-***-**** Cell
**********@***.***
Objective
To obtain a position that will allow me to utilize my experience and
knowledge, to insure that all company goals are met or exceeded and to
strengthen client/customer relations.
Areas of Excellence
( Administrative ( Exemplary Telephone
Responsibilities Skills
( MS ( Multi Line Telephone
Word/Excel/Outlook/Ora System
cle
( DHL and Purchase ( Proactive
Order Reports /Multi-Task
Professional
( Facility Issues ( Organization /Time
Contact Management
( Excellent Customer ( Coordinate
Service Contractor Schedules
Professional Experience
Horizon Lines
Receptionist/Administrative Assistant Charlotte, NC
Dec/2002 - Jan/2009
( Answered and transferred calls on multi line telephone system
( Scheduled appointments for conference and board rooms
( All aspects of customer sales and service responsibilities
( Contact person for office/facility issues - multiple floor facility
( Maintained Purchase Order reports
( Maintained bid and quote proposals for facilities issues
( Maintained schedule for repairs and maintenance
( Maintained office equipment
( Working knowledge and procedures for Mail Room
( DHL payment status reports
( Sorted checks and letters for Human Resource and Marketing
( Received and processed Purchase Orders from multiple buyers
( Worked with Oracle, Outlook, Excel, and Word
Otis Spunkmeyer
Customer Service/Order Processor Charlotte, NC
Feb/1999 - Dec/2002
( Prioritized and managed multiple tasks
( Processed Orders
( Filed orders daily
( Answered multiple telephone lines
( All aspects of customer sales and service responsibilities
Brad Ragan
Customer Service/Collections Specialist Charlotte, NC
May/1994 - Feb/1999
( Prioritized and managed multiple tasks in fast paced environment
( Filing and support documentation
( Extensive telephone contact - collections
( Compiled daily - weekly reports
( Ran credit reports on customers
( All aspects of customer service responsibilities
References
Furnished upon request
Contact this candidate