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Customer Service Assistant

Location:
Carrollton, GA, 30116
Posted:
September 15, 2010

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Resume:

P enny Elaine T homas-Jones

*** **** * * ***

C a r rollton, Georgia 30116

Home: 770-***-****

Cell: 404-***-****

Email: abiybt@r.postjobfree.com

OBJECT I VE

Seeking an entry-level recruiting position.

SK I L LS AND QUAL I F ICAT ION

Microsoft Word

Microsoft Access

Microsoft Excel

Windows Vista

PowerPoint

Type 60 – 70 words per minute

ED UCAT IO N

West Georgia Technical College – Carrollton, Georgia

- Associate of Applied Technology Degree in Information Technology, Graduated March

1991

- Technical Certificate of Credit, Medical Office Coordinator, Graduation, March 2009

gpa 4.0

- Currently attending Strayer University of Douglasville, Georgia. Seeking a BA degree

in Human Resource Management. Graduation pending for March 2012. Plans for

continued studies for master degree in this area.

EXPER I E NCES

Administrative Assistant / part time – Steps for Life Inc. – Carrollton, Georgia June 2010 – Present

- Writing grant proposals for future development project for housing of homeless and

mentally ill veterans.

Receptionist /part time – Hagen Auction Company – Carrollton, Georgia June 2002 – January

2003

- Data Entry

- Researcher

- Solicitation

- Answered phones/call volume moderate/number of staff = 5

Shipping Clerk – Kmart Distribution Center – Newnan, Georgia -July 1997 – October 2002

- Data Entry

- Shipping Logs and Reports

Office Manager – Jones Garage – Carrollton, Georgia-Carrollton, Georgia –October 1988 –

January 2000

- Payroll

- Inventory

- Customer Service

- Bookkeeping

Graphic Artist and Office Assistant – Superior Sample Company – Carrollton, Georgia-December

1990 – March 1992

- Created sample wallpaper books for display’s at paint stores across the country

- Data Entry, Assistant Payroll Clerk, Assistant Receptionist

Other Civic I n terest:

- Outreach Director for Life on the Word Church of Carrollton, Georgia

- Assistant Chaplain at Tanner Medical Center of Carrollton, Georgia

- Secretary of a non-profit organization “Inside Ministries,” Carrollton, Georgia

REFERENCES

Andrew Mahone, Family

678-***-****

abiybt@r.postjobfree.com

Cheryl Turner, Instructor

770-***-****

abiybt@r.postjobfree.com

abiybt@r.postjobfree.com

Nancy Elkins, Instructor

abiybt@r.postjobfree.com

Larry & Sheila Massey, Church Leaders

404-***-****

abiybt@r.postjobfree.com

Scott Mahone, Instructor & Family

678-***-****

abiybt@r.postjobfree.com

Penny Elaine Thomas Jones

215 Sage Drive

Carrollton, Georgia 30116

Home: 770-***-**** / Cell: 404-***-****

Email: abiybt@r.postjobfree.com

September 8, 2010

I am corresponding with you in reference to the Greeter position in the ER Department. I am

confident that my education will match with your requirements for this position.

Presently, I am a student at Strayer University of Douglasville, Georgia, seeking a BA in Human

Resource Management and I am scheduled for graduation March, 2012. I am a recent graduate of

West Georgia Technical College of Carrollton, Georgia where I completed my training as a

medical office coordinator. The training I received was in the following courses:

Medical Terminology Anatomy and Physiology

Document Processing Introduction to Healthcare

Fundamentals of English Basic Psychology

Introduction to Microcomputers Medical Administration Procedures

Familiar with CPT-9 - and ICD Coding GPA 4.0

I am trainable person, willing to learn and except responsibilities. I am dependable, mature and

have a business mind for management. My current major is Human Resource Management. I am

in my junior year of studies at Strayer University.

I am ready to experience new challenges and to give this position my best ability and work well

with the other office staff. By nature I am a consistent person and I like to do things in order. I am

a self motivator and committed to the best possible performance of job responsibilities and related

problem solving.

Thank you for your time and consideration of my application and thank you for this opportunity

with hopes of creating a long-lasting working relationship.

Sincerely,

Penny E. Thomas-Jones

Penny E Thomas-Jones

Enclosures

Resume

References



Contact this candidate