Customer Service Administrative Assistant

Lennie Pangarakis

P O Box **** 281-***-****

Humble, TX 77347-1662 ******@*****.***

Summary

Professional experience in office administration for over 24 years.

Competent in all areas of office administration. Strong customer service

and problem-solving skills, along with training skills. Some managerial

experience. Ability to communicate well with individuals and groups.

Organized and efficient with strong communication skills. Ability to

multiple task in a fast pace environment.

Basic Microsoft Microsoft Word I Word Processing

Microsoft Excel Microsoft PowerPoint Account

Payable/Receivable QuickBooks Pro Stress Management & Crisis

Intervention 1 & 2 Quicken Data Entry

Publisher

Act (software) Microsoft Access Microsoft Outlook

Work Experience

CROWN STAFFING (DARLING INTERNATIONAL) - Office, Houston TX 2009

Data Entry

. Entry pick up tickets into the system

. Answered phones

. Put together the files of what was needed from each

customer to be incompliance of the FDA

in order to continue service.

CROWN STAFFING (ADB INTERNATIONAL) - Office, Cypress TX 2008

Data Entry

. Entry time sheet into the system for the rebuilding on Kemah

Boardwalk

. Answered phones

LONESTAR FASTENERS - Office, Spring TX 2008

Secretary

. Entry info into spreadsheet

. Print reports

. File orders for the sales persons

. Check orders

. Help sales persons so they may work efficiently

LONESTAR COATING DYNAMICS - Office, Spring, TX 2007-2008

Administrative Assistant

. Data Entry

. Put orders for coating into system

. Keep track of all pricing

. Keep track of purchasing items

. Closed orders when completed

. Printed packing slips

. Called customers when order was completed

. Answered phones

CROWN STAFFING- (LONESTAR COATING DYNAMICS) - Office, Houston, TX 2007

Administrative Assistant

. Data Entry

. Put orders for coating into system

. Keep track of all pricing

. Keep track of purchasing items

KINGWOOD REALTY MANAGEMENT LLC - Office, Kingwood, TX 2006-2006

Office Clerk

. Answered phones

. Managed & organized the office for 21 town home rental units

. Leased town homes

. Data Entry

. Accounts payable/receivable

NEW CANEY APPLIANCE WAREHOUSE - Office, New Caney, TX 2006

Office Clerk

. Answered phones, invoiced customers and inventory

RAYCRIST PROPERTIES - Leasing Dept., New Caney, TX 2006

Leasing agent

. Leased rental property

. General maintenance including cleaning and painting

HARRIS COUNTY TAX ASSESSORS OFFICE - Automobile Dept., Humble,

Cashier/Window Clerk 1989 -

2005

. Processed title transfers and issue renewal stickers and

replacement plates

. Provided friendly, efficient, and timely front-line customer

service to the public

. Customer service and collected property tax payments

. Provided voter registration assistance and process and print voter

registration certificates

. Handled and balanced money presented in payment of fees

. Processed all relevant paperwork pertaining to automobiles, trucks

and trailers

. Issued temporary permits for automobiles and disabled plates and/or

placards for eligible applicants

. Balanced cash and fees prior to leaving workstation to go to

cashier

. Accepted and stored customer checks at the workstation and balance

with work at the end of each day

. Reviewed title paperwork for accuracy and entry into the computer

system

. Submitted close-out reports and balancing reports at the end of

each day

. Lead Clerk position by balancing all workstations and all work to

get ready to go to downtown

. Balanced Cashiers at the end of the day and counted their money

drawer

. Allocated sticker books and license plates to each workstations

DEERBROOK CHRYSLER, PONT AND BUICK - Automobile, Kingwood, TX 2000 - 2001

Title Clerk

. Prepared title work to go to the tax office

. Completed drafts

. Completed titles for wholesale purposes

. Helped with payroll

. Answered phones

. Assured lien holder information was correct

Education

HARRIS COUNTY COMMUNITY COLLEGE Houston, Texas

. Continuing education including Cosmetology

TEXAS A & M COLLEGE College Station, Texas

. Continuing education including firefighting, Dispatch

Lennie Pangarakis

P O Box 1662 281-***-****

Humble, TX 77347-1662 ******@*****.***

Volunteer work for 6 years with Big Thicket Lake Estate Volunteer

Fire Dept, 4 years with Liberty County District Attorney Police Academy

Alumni Association, 3 years with Polk County First Responder/Red Cross and

3 years with The AmVets Post 13.

BIG THICKET LAKE EST VOL FIRE DEPT - Office, Rye, TX 1999 -

2005

Volunteer Secretary/Treasurer/Firefighter/First Responder

. Prepared all financial reports for Liberty Co. and Polk County.

. Prepared all fire reports and sent in to Liberty Co.

. Received emergency calls

. Dispatched our firefighters to each scene

. Applied for all Grants to help the organization

. Organized all the fundraisers

. Oversaw the organization when needed.

. Fire Fighting

. Ordered Supplies

. First Responder (Medical)

. Traffic Controller at scenes

. Landed Life Flight when needed

LIBERTY COUNTY DISTRICT ATTORNEY POLICE ACADEMY ALUMNI ASSOC. -

Liberty, TX 2002

- 2006

Volunteer Secretary

. Prepared minutes for each meeting

. Obtained speakers for meetings

. Volunteered to help Liberty County Police and Sheriff Dept. when

needed.

THE AMVETS POST 13 - Rye, TX 2003 - 2006

Volunteer Chaplain

. Read the opening and closing prayer

. Sent Get Well cards to the ill

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