PATR ICK J. HARK I NS
*** ******* **** ********, ** 08031
Phone: 856-***-**** Cell: 856-***-****
E-mail: p *****@***.***
I T D i recto r / M a nager
Strong background with Large Scale System Upgrades and Distr ibution Center IT Setups . Helpdesk
M anager. I T Project Manager. Consistently delivers high-quality IT projects on schedule and within
budget. A strong combination of technical savvy and business acumen. Experienced developer in many
l anguages. BS degree in Business Administration and Computer Science working towards Masters.
CORE COMPETENCIES
P roject Management Data Center Build-out Sarbanes Oxley
(SOX)
Application Development Blackber ry Environment Setup P&L Management
D isaster Recovery I T I nfrastructure Helpdesk Mgmt
A/V Setups M icrosoft Environments VOIP
PROFESSIONAL EXPERIENCE
EURO-PRO OPERAT I NG, LLC, Newton, MA 2008 - present
Euro-Pro is a $600M non-durable small appliance manufacturer and distributor of the well known Shark
vacuum
and steam mops l ines with offices in Boston, Montreal, Alabama and China.
I T Manager (interim) (01/10 – 09/10) Recruited by the CIO of Euro Pro for an In terim IT
M anager assignment until a FT IT Manager joins company.
Successfully relocated Corporate IT Infrastructure cross-town to larger headquar ters
Successful completion of new corporate data center and all associated cabling, VOIP phone
systems and Video Conferencing.
Assisted Director of IT with creation of organized Corporate Helpdesk utilizing MS
Sharepoint
In tegrated Fuyong, Suzhou and ZhonShan China offices (servers, email, WAN, LAN, video)
for 80 employees based there.
I T Project Manager – (11/08 – 01/10)
Managed Proof of Concept (POC) project for QlikView Application w ww.qliktech.com.
L aunched Qlikview within Euro-Pro April 2009.
2
Provided hardware and software user support (PC, Laptop, MS, Blackberry, IPhone) to
r apidly expanding customer base with absence of organized Helpdesk.
BRODER BROS. CO./ALP HA SH I RT COMPANY/NES CLOT H I NG, T revose, PA 2004 -
2008
Largest distributor of embellished sportswear in U.S. with 2,000 employees in 3 call centers, 17
d istribution centers, and headquarters; $1B in annual revenue; a Bain Capital portfolio company
I nf rastructure Help Desk Consultant: - P rovided IT Infrastructure Support and Management
necessary for company’s growth from $300 million to $1 billion in revenue.
Successfully setup and integrated 5 regional dist ribution centers with IT capabilities. This
i ncluded servers, printing, bar coding, scanning, wireless and full automation of both Receiving
and Shipping functions.
Participated in effort to build a new data center at Philadelphia call center and relocate
servers from a SunGard facility thus saving the company $425k annually.
Participated in IT effort for SOX compliance. SOX compliance was achieved.
Blackberry server and client support
PARAGON BUSINESS SYSTEMS, I NC., H ADDON H EIGHTS, NJ 1994
- 2004
Software Application and Infrastructure Consulting Company
Founder, President - Complete P&L, sales, marketing and technology responsibili ties. Provided IT
Consulting, and network support services to Fortune 500 companies including,
Bear Stearns
Z iff-Davis
ESPN
M TV
BOC Gases
Radian Guaranty
CSS Group Inc
M ERCY H EALT H C ORPORAT ION, PHI LADELPHIA, PA 1992 - 1994
Healthcare Corporation
I T Manager – M anaged Corporate Networks for 4 Philadelphia area Hospitals and offices.
O’BR I EN -K RE I TZBERG & ASSOCIATES, I NC, PENNSAUKEN, NJ 1986 -
O’B
1992
Engineering and Construction Management
Patrick J. Harkins Résumé – Page 3
N etwork Manager – M anaged Corporate Network nationwide.
APPL I ED D IG I TAL COM M UN ICAT IONS, Moorestown, NJ 1983 - 1986
C OM
Software house specializing in turnkey systems for manufacturing and distribution vertical markets
Programming Manager – M anaged programming and customer support staff.
EDUCATION
BACHELOR OF ARTS, - Rowan University (formerly Glassboro State
College), Glassboro, NJ