Customer Service Assistant

Devina Ramos

**** *. *** ****** **. Sp.** Tracy, CA 95376

Phone 209-***-****

Email ************@*****.***

Objective

To obtain a position as a Dental Assistant where I can apply skills and further

my training in

customer focused dental practice.

Qualification Summary

Taking, Developing & Mounting X- Rays

CPR Certified

Negative & Positive Impressions

Chair Side Assisting

Pit & Fissure Sealants

Eagle Soft (Digital)

Orthodontic Procedures

Dental Materials

Fabrication of Dental Temporaries

HIPAA

OHI/Fluoride Application

Charting/Scheduling

Coronal Polish

Infection Control

Oral Examination

Restorative Tray Setup/ Rubber Dam Set- up

Education

Carrington College California, Stockton, CA

September 2010

Dental Assisting Certificate Program

Deans List 3.58 GPA

Perfect Attendance

Certificates

Infection Control

Radiology

Coronal Polish

Sealants

CPR Certified

Work Experience

Mountain House Dental

Mountain House, CA

Dental Assistant

Duties included tray set-up, patient seating, aspirating, charting, preparing

restorative materials, assisting doctor as needed, model trimming, equipment

maintenance, sterilization, patient instruction, digital x-ray (full mouth &

bite wings) and topical fluoride application.

EMSI

Livermore, CA

Phone Operator

Duties included calling medical facilities on behalf of insurance companies to

obtain patient medical records, completed check request, updated completion list

for insurance companies reference, and completed necessary paperwork.

Auntie Anne's Pretzels

Tracy, CA

Shift Supervisor

Responsibilities included monitoring various employees, creating weekly

schedules, completed weekly inventory of product, counted and balanced cash

register, updated deposit logs, providing exceptional customer service and

following all health and safety regulations.

References available upon request

Contact this candidate