Customer Service Quality Assurance

Cecilia Padilla

***** ****** ****** ( Chino, CA *1710 ( Cell: 909-***-**** (

*******@*****.***

Objective To obtain a challenging and rewarding position where my

skills, knowledge, and education as a Medical

Administrative Office Staff/Biller/Coder will be a

valuable asset to the organization and can provide an

opportunity for professional advancement.

Key Skills Bilingual (English & Spanish) CPT, ICD9, HCPCS Coding

Experience in Customer Service Electronic Health Records

Typing 37 wpm

Telephone techniques Alphanumeric Filling

Appointment scheduling Medcin Software

CPR Certified Medisoft Software

10 Key by touch

Experience CITI STAFF SOLUTIONS INC Ontario, CA

10/2007 - 07/2008

Shipping & Receiving traffic Clerk

Schedule shipping routes

Processed invoices and Bill Of Lading

Inspected and verified Inbound / Outbound

Confirm and track down trailer

Update DLBR & MDO systems

Maintained clear communication vendors& customers

Data Entry

99 RANCH MARKET FRESH Chino, CA

03/2007 - 07/2007

Sales Associate / Cashier

Cashier

Stocked

Trained new cashiers as required

SUNDACE SPAS

Ontario, CA 03/2003 - 07/2006

Quality Control Inspector

Verified completed inspection and reported all defects in

the spas

Inspected accurately to insure that the acrylic was in

good condition, that there

were no blisters, knobs or blemish defection

Met deadlines and worked well under pressure

Updated our quality assurance logs as needed and kept them

neat and

organized

Summary of With a background in office administration, I am able to

Qualifications effectively multi-task, while utilizing excellent time

management skills. I can communicate effectively, both

orally and written, am well organized and can work

independently or as part of a team

Education DON ANTONIO LUGO HIGH SCHOOL - Chino, CA

General Education - 1995

MARINELLOS BEAUTY SCHOOL GRADUATED - City, CA

Certificate Obtained - 2009

UNITED EDUCATION INSTITUDE - Ontario, CA

Medical Billing & Coding Certificate - 00/00/10 -

currently attending

Reference Available upon request

Contact this candidate